Wellness Store Advisor – Consultative Customer Experience

Holland & Barrett; Sevenoaks; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

28 days holiday including bank hols

Holiday purchase scheme

24/7 Virtual GP access

Annual wellbeing testing kit

Employee Assistance Programme

Workplace pension (auto-enrolment)

Life assurance (2x salary)

Colleague product allowance (after 6m)

Colleague discount in store and online

Cashback discounts from retailers

Wellhub membership with gym access

Cycle to Work scheme

Job summary

Holland & Barrett is seeking a Retail Assistant to welcome customers, help them find suitable wellness products and provide trusted guidance. You will use a consultative approach to understand needs and promote products both in-store and online.

You will participate in product training and become a knowledgeable partner for customers, ensuring a high standard of service and a positive shopping experience across the store.

Responsibilities

• Welcoming customers and helping them find the right products.
• Recommending products with confidence while delivering outstanding service.
• Maintaining store presentation and stocking shelves.
• Supporting promotions and ensuring excellent operational standards.
• Working as part of a team to achieve store goals.

Job description

Holland & Barrett is seeking a Retail Assistant to welcome customers, help them find suitable wellness products and provide trusted guidance. You will use a consultative approach to understand needs and promote products both in-store and online.

You will participate in product training and become a knowledgeable partner for customers, ensuring a high standard of service and a positive shopping experience across the store.