Wellness Retail Advisor - Help Customers Thrive

Holland & Barrett; Haywards Heath; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

28 days holiday

Holiday purchase scheme

Virtual GP access

Health testing kit

Employee Assistance Programme

Life assurance

Product allowance

Colleague discount

Cashback discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett in Haywards Heath is seeking a friendly Retail Assistant to welcome customers, understand their wellness goals, and help them find the right products. You’ll deliver outstanding service, keep shelves stocked, and support promotions while maintaining store presentation.

You’ll complete our Qualified to Advise training to grow your product knowledge and confidence. The role comes with generous benefits including 28 days holiday, staff discounts, a pension, and access to Wellhub

Qualifications

• Strong communication and customer service skills.
• Friendly, approachable style.
• Curious about health and wellness and eager to learn.
• Organised and able to work as part of a team.
• Confident using tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find the right products.
• Recommending products with confidence while delivering customer service.
• Keeping shelves stocked and displays merchandised to a high standard.
• Supporting promotions and maintaining store presentation.
• Working collaboratively with your team to achieve store goals.
• Using a consultative approach to understand customers’ needs.

Skills

Customer service

Communication

Teamwork

Tech savvy

Job description

Holland & Barrett in Haywards Heath is seeking a friendly Retail Assistant to welcome customers, understand their wellness goals, and help them find the right products. You’ll deliver outstanding service, keep shelves stocked, and support promotions while maintaining store presentation.

You’ll complete our Qualified to Advise training to grow your product knowledge and confidence. The role comes with generous benefits including 28 days holiday, staff discounts, a pension, and access to Wellhub