Wellness Retail Supervisor - Lead & Inspire Team

China-Britain Business Council; Sutton Coldfield; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

28 days holiday

24/7 Virtual GP access

Annual at-home health testing kit

Employee Assistance Programme

Life assurance

£50 product allowance

25% colleague discount

Cashback & discounts

Free Wellhub membership

Cycle to Work

Job summary

Holland & Barrett, Gracechurch Shopping Centre, Sutton Coldfield, is seeking a Supervisor on a permanent basis (22 hours per week). The role focuses on leading the team, coaching colleagues and delivering excellent customer experiences while guiding products to meet wellness needs.

You will support the Store Manager, drive sales and maintain store standards. Training and development are provided to help you grow in a fast-paced health and wellness retail environment.

Qualifications

• Experience in retail or customer service.
• Ability to lead and inspire others.
• Willingness to participate in training and development.

Responsibilities

• Lead by example, support the Store Manager to deliver great customer experiences and store goals.
• Coach, motivate and develop colleagues to build confidence and product knowledge.
• Complete our Qualified to Advise training for health and wellness guidance.
• Drive sales, stock availability, merchandising and store operations.
• Support commercial performance through planning, cost control and safe practices.
• Create a positive, inclusive environment for colleagues and customers.

Skills

People leadership

Customer service

Communication

Team coaching

Sales

Job description

Holland & Barrett, Gracechurch Shopping Centre, Sutton Coldfield, is seeking a Supervisor on a permanent basis (22 hours per week). The role focuses on leading the team, coaching colleagues and delivering excellent customer experiences while guiding products to meet wellness needs.

You will support the Store Manager, drive sales and maintain store standards. Training and development are provided to help you grow in a fast-paced health and wellness retail environment.