Wellness Retail Advisor

Holland & Barrett; Newtownards; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

28 days' holiday including bank hols

24/7 Virtual GP access

Life assurance (2x salary after 6 mos)

£50 colleague product allowance after

25% colleague discount in store and在线

Access to cashback and discounts from

Free Wellhub membership

Cycle to Work scheme

Job summary

Holland & Barrett is seeking a part-time Retail Assistant for a permanent position at our Newtownards store. You will welcome customers, guide them to wellness products and support promotions while delivering friendly, knowledgeable service.

You’ll work collaboratively with the team in a busy retail environment, using tablets and digital tools to assist customers both in-store and online. Training is provided to build product knowledge and confidence.

Qualifications

• A genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• The ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find the right products for their individual wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

Skills

Customer service

Communication

Teamwork

Adaptability

Tech literacy

Health curiosity

Tools

Tablets

Job description

Holland & Barrett is seeking a part-time Retail Assistant for a permanent position at our Newtownards store. You will welcome customers, guide them to wellness products and support promotions while delivering friendly, knowledgeable service.

You’ll work collaboratively with the team in a busy retail environment, using tablets and digital tools to assist customers both in-store and online. Training is provided to build product knowledge and confidence.