Wellness Retail Assistant — 25% Staff Discount

HOLLAND AND BARRETT; Newtownabbey; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

28 days' holiday

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Workplace pension

Life assurance 2x salary

Colleague product allowance

Colleague discount 25% in store &

Cashback and retailer discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett in Newtownabbey is seeking a Retail Assistant to help customers find products aligned with their wellness goals. This part-time role offers training and ongoing support to build product knowledge and confidence on the shop floor.

You’ll deliver friendly service, keep shelves well stocked, support promotions, and work with the team to create a welcoming shopping experience. The hourly rate is £13.17 for 10 hours per week, with holiday and pension benefits.

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work as part of a team in a busy retail environment.
• Comfort with digital tools and tablets.

Responsibilities

• Welcoming customers and helping them find the right products for their wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

Skills

Customer service

Communication

Teamwork

Tech familiarity

Tools

Tablet usage

Job description

Holland & Barrett in Newtownabbey is seeking a Retail Assistant to help customers find products aligned with their wellness goals. This part-time role offers training and ongoing support to build product knowledge and confidence on the shop floor.

You’ll deliver friendly service, keep shelves well stocked, support promotions, and work with the team to create a welcoming shopping experience. The hourly rate is £13.17 for 10 hours per week, with holiday and pension benefits.