Food & Beverage Assistant

Champneys; Wilmslow; On-site; GBP 17,000 - 19,000; Part time

Job summary

Champneys Mottram Hall is seeking a Food & Beverage Assistant on a zero-hour contract. You will know the menus, assist guests with choices, and contribute to sales through upselling. Expect courteous, professional service in a luxury wellness setting.

Responsibilities include taking reservations, delivering meals and drinks, maintaining cleanliness, and upselling beverages while upholding Champneys standards of quality and safety.

Qualifications

• Knowledge of menus, ingredients, and daily offerings.
• Delivers consistent, courteous service and supports guests' needs.
• Able to upsell beverages and meals to increase guest satisfaction.
• Keeps F&B areas clean and well presented and adheres to hygiene standards.
• Handles reservations and service with professionalism.

Responsibilities

• Prepare restaurant and bar areas for service in line with Champneys standards.
• Serve guests and assist with menu choices, ensuring accuracy of orders.
• Rotate bar stocks and maintain attractive beverage displays.
• Take reservations, deliver orders and provide timely, friendly service.
• Maintain cleanliness of dining and cellar areas to ensure product quality.

Skills

Menu knowledge

Customer service

Upselling

Dietary awareness

Job description

up to £12.71 per hour plus service charge

Job Description

Food & Beverage Assistant

Champneys Mottram Hall

Contract: Zero Hour
Salary: up to £12.71 per hour plus service charge

Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day.

In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.

Some duties and responsibilities include;

• Ensuring the F&B area is well presented, inviting and to the to the standard our guests expect
• Have a full and sound knowledge of dietary needs
• Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices
• Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries
• Taking reservations, orders, delivering ordered Food & Beverages
• Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products.
• Prepare restaurant & bar areas for service in accordance with Company standards and procedures.
• Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
• Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.

Why Work for Champneys?

• A focus on wellbeing - for our guests and our teams
• Opportunities for development and career progression
• Exposure to a unique wellness-focused food offering
• Work in beautiful, luxury environments

Our Commitment

• We are committed to maintaining the highest standards of health, safety and hygiene, and expect all team members to play their part in creating a safe and professional working environment.

Ready to Join Us?

• Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].