Wellness Club Operations & Programs Lead

David-Lloyd-Clubs; Narborough; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Free Club Membership for you and your

family!

Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Personal Training.

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Job summary

David Lloyd Clubs in Narborough is seeking an Activities Manager to lead the day-to-day operation of all club activities across Fitness, Group Exercise, Racquets, Swim and Families departments. You will regularly act as Duty Manager, guiding service delivery to members and overseeing staff performance.

We value strong communication, customer service and financial planning skills, and offer pathways for career development within our premium health and wellness network.

Qualifications

• Experience managing a large operational service delivery facility.
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Excellent communication and collaboration skills.
• Experience of financial planning and management.
• A passion about customer service.

Responsibilities

• Lead and manage an efficient operation of all activities in the Fitness, Group Exercise, Racquets, Swim and Families Departments within the club.
• Regularly act as Duty Manager, ensuring smooth operation of the entire club.
• Recruit, train and empower your team to deliver an exceptional member experience.
• Create an inclusive culture where teams can thrive and feel belonging.

Skills

Team leadership

Customer service

Communication

Operational management

Financial planning

Job description

David Lloyd Clubs in Narborough is seeking an Activities Manager to lead the day-to-day operation of all club activities across Fitness, Group Exercise, Racquets, Swim and Families departments. You will regularly act as Duty Manager, guiding service delivery to members and overseeing staff performance.

We value strong communication, customer service and financial planning skills, and offer pathways for career development within our premium health and wellness network.