Wellbeing Support Coordinator

University of Bolton; Bolton; On-site; GBP 30,000 - 40,000; Full time

Job summary

The University of Bolton seeks a Wellbeing Support Coordinator to enhance the student experience by delivering essential mental health and pastoral support services. This role encompasses a variety of responsibilities from triaging needs to providing direct student assistance, aiming to create an inclusive and supportive university environment.

Benefits

Competitive benefits package

Access to Local Government Pension Scheme

Generous annual leave entitlement

Qualifications

• Experience in mental health support and safeguarding practices strongly preferred.
• Ability to work with diverse student populations with varying needs.
• Competence in assessing and triaging mental wellbeing concerns.

Responsibilities

• Provide professional first point of contact for student support inquiries.
• Conduct triage assessments for students with mental health needs.
• Support students with disabilities to ensure compliance with Equality Act.

Skills

Communication

Empathy

Crisis Management

Organizational Skills

Team Collaboration

Education

Relevant qualification in mental health, wellbeing, or related field

Job description

At the University of Bolton, we take pride in our growing reputation as a student-focused institution. Guided by our strategy of "Teaching Intensive, Research Informed, Assessment Enabled Learning," we are committed to providing our students with the best possible experience.

We are seeking a Wellbeing Support Coordinator to join the Student Services & Experience Directorate, delivering mental health, wellbeing, disability, and pastoral support to students at the University Medical School.

The successful candidate will be expected to:

• provide a professional first point of contact for enquiries from prospective and current medical students relating to all pastoral support and MB ChB Programme,
• be proactive in supporting both home and international medical students who may have multifaceted and complex pastoral needs and challenges with a focus on improving and supporting student mental health and wellbeing,
• undertake triage processes to determine the most appropriate support options for students who present with mental health and wellbeing needs, considering onward referral to Life Lounge Counselling, CBT and/or Mental Health Advisor services. Using both clinical and non-clinical tools, the post holder will conduct triage assessments, ensuring that and risk and/or safeguarding concerns are carefully considered throughout the process,k
• support a caseload of students with disabilities including those with mental health related disabilities with regards to reasonable adjustments, working with colleagues to ensure no student is disadvantaged in accordance with the Equality Act (2010),
• to act as a Senior Designated Safeguarding Champion (SDSC) for Student Services and to provide Safeguarding advice to all stakeholders including staff within the University Medical School,
• to work flexibly as part of the Student Services team, working across and with other teams based at the main Deane Road campus, this may include supporting students of other schools or faculties who are accessing Student Support Services.

We recognise the dedication of our staff and, in return, offer a competitive benefits package, including access to the Local Government Pension Scheme, an employee benefits program, and a generous annual leave entitlement.

As a small university, we foster a collaborative environment, providing opportunities to work closely with colleagues across campus to help deliver the best possible student experience.

We envisage interviews taking place the week commencing the 23^rdJune, 2025