Student Support Coordinator

Luminate Education Group; Leeds; On-site; GBP 28,000 - 31,000; Full time

Job summary

Leeds City College is seeking a Student Support Coordinator to enhance learner wellbeing across the Visual Arts department. This role involves providing personalized support, collaborating with staff to address students' needs, and ensuring effective safeguarding practices. The position offers an opportunity to work in a dynamic educational environment with ample development opportunities.

Benefits

Generous Annual leave entitlement

Memberships and discounts

Travel and commuting discounts

Learning and development opportunities

Flexible and hybrid working opportunities

Qualifications

• Experience supporting students with pastoral needs.
• Experience with vulnerable groups in an educational setting.
• Ability to manage safeguarding concerns.

Responsibilities

• Provide pastoral support to help learners progress.
• Act as first point of contact for emergency situations.
• Manage casework related to safeguarding concerns.

Skills

Emotional Intelligence

Collaboration

Restorative Practices

IT Proficiency

Education

English and Maths at Level 2 or equivalent

Job description

Leeds City College is currently seeking a Student Support Coordinator to join our Visual Arts team at the Quarry Hill Campus.

The Visual Arts department offers a dynamic and creative curriculum across art, photography, graphics, and textiles, supporting over 500 learners. Based at our modern Quarry Hill Campus, the department benefits from excellent facilities and a highly experienced team with a diverse range of specialist skills and industry expertise.

We deliver an engaging programme at Levels 1, 2, and 3, combining practical and academic elements to support predominantly 16–19-year-old learners in developing their creativity, confidence, and career readiness.

This vacancy may close earlier than the advertised closing date if a high volume of applications is received. Early applications are encouraged.

What You Will Do

• Collaborate with academic staff across the Visual Arts department to identify learners in need of additional non-academic support.
• Provide personalised pastoral support to help learners overcome barriers and progress toward positive destinations.
• Act as the department’s first point of contact for emergency situations, delivering both first aid and mental health first aid support as required.
• Serve as a Designated Safeguarding Officer for the department, ensuring safeguarding policies are effectively implemented.
• Work closely with curriculum teams and coaching tutors to enhance student wellbeing, support retention, and safeguard learners from potential harm.
• Manage casework related to safeguarding concerns, including crisis response and support for high-risk or acute referrals.

About You

• English and Maths at Level 2 or equivalent.
• Significant experience supporting students with a variety ofnon-academic or pastoral support needs.
• Demonstrated experience working withvulnerable groupswithin an educational or similar setting.
• Proven ability to work collaboratively with a range ofexternal partners and agencies, including making appropriate referrals.
• Skilled in applyingrestorative practicesand demonstrating a high level ofemotional intelligenceto build positive, supportive relationships and provide guidance to others.
• Proficient in the use of IT systems and digital tools, including Microsoft Office and/or Google applications.

There are plenty of benefits available to our staff members, here are just a few:

• Generous Annual leave entitlement- If you work full time, you'll get at least 39 days holiday plus bank holidays. This includes closure days at Christmas (pro rata for part time staff).
  • Support Staff 39days
  • Academic 44days
  • Senior Management 44days
• Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card).
• Travel and commuting- discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
• Learning and development opportunities -including staff development days
• Flexible and hybrid working opportunities- this will vary depending on role requirements

About Us

Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally.

We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does.

We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.

Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

EQUALITY, DIVERSITY AND INCLUSION

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity andinclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. We continually assess and improve our practices to ensure that every individual, regardless of background, has an equal chance to succeed. By championing EDI, we aim to create a workforce that reflects the richness of our communities and drives innovation through diverse perspectives. To find out more about what our commitment to EDI means to us pleaseClick here to learn more about our EDI objectives.

RECRUITMENT AGENCIES

We kindly request that recruitment agencies do not forward anyunsolicited CVsin relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly.

• We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies.
• We shall not be liable for any fee / commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.
• Salary Commencing at £28,796 with progression to £30,527 per annum
• Frequency Annual
• Job Reference LUM267/1929
• Contract Type LEG - Permanent - Full Time