Wellbeing Services Administrator

University of Exeter; Exeter; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Flexible working

Generous annual leave

Pension contributions

Health & wellbeing initiatives

Sustainability focus

Job summary

University of Exeter seeks a Wellbeing Services Administrator for its Wellbeing and Welfare team. This full-time, permanent role supports reception duties at Streatham and St Luke's campuses and handles queries, appointment bookings and signposting to wellbeing services.

You will lead in administrative tasks, including enquiries, waiting lists, minutes and mailbox management. Salary starts at £30,628 (Grade D) with progression based on experience.

Responsibilities

• Provide in-person reception cover at wellbeing services offices on Streatham and St Luke's campuses.
• Assist in resolving queries, booking appointments and signposting students to wellbeing services.
• Take lead in administrative tasks such as enquiries, appointment waiting lists, minuting meetings and mailbox enquiries.

Job description

17 Sep 2026

Type of Contract: Permanent

Starting salary will be from £30,628 on Grade D, depending on skill set and experience

About The Role

Wellbeing Services Administrator

This full-time (1 FTE) post is available immediately on a permanent basis.

The starting salary will be from £30,628 on Grade D, depending on skill set and experience.

This role is based within the University’s Wellbeing and Welfare team. This team comprises of Psychological Therapies, Mental Health and Accessibility and is made up of approximately 120 colleagues including clinically qualified mental health practitioners, Wellbeing Consultants and a team of Professional Services administration staff, alongside the University-wide Welfare team for general student support in residences and in academic Colleges.

Main Purpose Of The Role

To provide in-person reception cover to our wellbeing services offices based on both Streatham and St Luke's campus. The post-holder will assist in resolving queries, booking appointments and sign posting students to wellbeing services. They will also take the lead in an administrative area which could include enquiries, appointment waiting lists, minuting meetings and mailbox enquiries.

Please ensure you read the Job Description and Person Specification for full details of this role.

Further Information

Please contact Jessica Darling, [e-mail]

About The Division

In collaboration with the academic Faculties, the Education and Academic Services (EAS) Directorate provides all of the key administration and education support and enhancing activities that underpin the student experience from Welcome Week to Graduation. Service divisions within EAS include Education and Student Support, Learning Experience and Innovation, Faculty and Cornwall Operations, Sport and Wellbeing.

About Us

Transform Your Career and Help Shape a Greener, Healthier, and Fairer Future

We are committed to understanding different cultures and perspectives, supporting diverse leadership, and striving for social justice. We encourage applications from all groups underrepresented in our community, including racially minoritised individuals and those with disabilities. Our inclusive, merit-based recruitment processes seek to embrace a diverse set of experiences to ensure colleagues feel supported equitably. With over 30,000 students and 7,000 staff from 150 countries, we foster a culture where everyone can thrive.

You can read more about our current accreditations and commitment to Equality, Diversity and Inclusion here, including our commitment to the Armed Forces Covenant.

Why our colleagues love working here

• Flexible working opportunities and leading parental leave initiatives
• Generous annual leave (39-41 days including bank holidays)
• Competitive pension contributions
• A genuine dedication to supporting the health and wellbeing of all colleagues - see initiatives here
• Sustainability and the environment being at the heart of what we do

How We Can Help

If you're considering applying and need support to do so, please get in touch with us at [e-mail]. You can request reasonable adjustments within your application or by contacting us. You can also choose to be considered under our Disability Confident Scheme and find out here how this is managed during our recruitment and onboarding process.

Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route. If you are a migrant worker, you will need to ensure you have a visa which permits the right to work in the UK. Further details can be found on the Home Office website - https://www.gov.uk/browse/visas-immigration/work-visas. If you are an existing Skilled Worker visa holder, we may be able to sponsor and will review the transitional arrangements - https://www.gov.uk/skilled-worker-visa/certificate-of-sponsorship-before-4-april-2024.