Wellbeing Retail Advisor

Holland & Barrett; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

28 days' holiday

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Life assurance (2x salary)

25% colleague discount

Cashback discounts

Wellhub membership

Cycle to Work scheme

Job summary

Holland & Barrett is looking for a Retail Assistant to welcome customers, understand their wellness goals, and guide them to suitable products both in-store and online. You will maintain attractive displays, support promotions, and work closely with your team to ensure a positive, efficient shopping experience for every guest.

The role emphasizes customer service, product knowledge, and the ability to thrive in a busy environment while upholding high presentation standards and contributing to

Qualifications

• Strong customer-facing skills and a friendly, helpful approach.
• Confident communication with customers and colleagues.
• Ability to work well in a team in a fast-paced retail environment.
• Willingness to learn about health and wellness products and services.

Responsibilities

• Welcoming customers and helping them find the right products.
• Recommending products with confidence and delivering excellent service.
• Keep shelves stocked and displays merchandised to a high standard.
• Support promotions and maintain store presentation and standards.
• Collaborate with the team to hit store goals and create a positive shopping experience.
• Use a consultative approach to understand customer needs and guide product choices.

Skills

Customer service

Communication

Teamwork

Tech literacy

Health & wellness curiosity

Job description

Holland & Barrett is looking for a Retail Assistant to welcome customers, understand their wellness goals, and guide them to suitable products both in-store and online. You will maintain attractive displays, support promotions, and work closely with your team to ensure a positive, efficient shopping experience for every guest.

The role emphasizes customer service, product knowledge, and the ability to thrive in a busy environment while upholding high presentation standards and contributing to