Wellbeing Retail Advisor – Inspire Customers Everyday

Holland & Barrett; Taplow; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

28 days' holiday, including bank-holl

Holiday purchase scheme

24/7 Virtual GP access

Annual free at-home health testing kit

Access to our Employee Assistance Prog

Mental Health First Aiders

Workplace pension (auto-enrolment)

Life assurance (2x salary after 6m)

£50 colleague product allowance on HB

25% colleague discount in store and on

Access to cashback and discounts from多

Free Wellhub membership

Cycle to Work scheme

Job summary

Holland & Barrett is looking for a Retail Assistant to welcome customers, understand wellness goals and guide product choices in-store and online. You’ll contribute to a friendly shopping environment, maintain display standards and support promotions.

You’ll complete the Qualified to Advise training to build knowledge and provide trusted guidance. Joining the team means learning about health and wellness, collaborating with colleagues, and helping deliver excellent customer experiences across

Qualifications

• Customer-focused with strong communication and a friendly, approachable style.
• Curiosity about health and wellness and willingness to learn.
• Ability to stay organized and work as part of a team in a busy retail environment.

Responsibilities

• Welcoming customers and helping them find the right products for individual wellness goals.
• Recommending products with confidence while delivering outstanding customer service.
• Keeping shelves stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring operational standards.
• Collaborating with the team to achieve store goals and create a positive shopping experience.
• Using a consultative approach to understand customer needs and advise on products in-store or online.
• Completing Qualified to Advise training to build product knowledge and provide trusted guidance.

Skills

Customer service

Communication skills

Teamwork

Tech literacy

Curiosity about health

Tools

Tablet literacy

Job description

Holland & Barrett is looking for a Retail Assistant to welcome customers, understand wellness goals and guide product choices in-store and online. You’ll contribute to a friendly shopping environment, maintain display standards and support promotions.

You’ll complete the Qualified to Advise training to build knowledge and provide trusted guidance. Joining the team means learning about health and wellness, collaborating with colleagues, and helping deliver excellent customer experiences across