Wellbeing Retail Assistant: Help Customers Thrive

Holland & Barrett; Leeds; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

28 days holiday

Holiday purchase scheme

Virtual GP access

Annual health testing kit

Employee Assistance Programme

Life assurance

Colleague discount

Cashback & retailer discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett is seeking a Retail Assistant to welcome customers, help them choose products for their wellness goals, and deliver outstanding service in a busy store environment.

You will keep shelves stocked, support promotions, and work with the team to ensure a positive shopping experience for every customer. Training will be provided to build product knowledge and confidence in advising customers.

Qualifications

• Welcoming customers and helping them find the right products for their wellness goals.
• Delivering outstanding customer service with confidence and care.
• Maintaining store presentation and stock levels to high standards.
• Supporting promotions and store promotions execution.
• Collaborating with team to achieve store goals and create a positive shopping experience.
• Using technology to assist customers and complete transactions.

Responsibilities

• Welcoming customers and helping them find the right products for their wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend products, in-store or online.

Skills

Clear communication

Friendly & approachable

Curiosity about health

Teamwork

Tech-literate (tablets)

Education

Retail experience helpful

Tools

POS systems

Merchandising software

Job description

Holland & Barrett is seeking a Retail Assistant to welcome customers, help them choose products for their wellness goals, and deliver outstanding service in a busy store environment.

You will keep shelves stocked, support promotions, and work with the team to ensure a positive shopping experience for every customer. Training will be provided to build product knowledge and confidence in advising customers.