Wellbeing Officer - Part Time 21.75 Hours Per Week

Great Places Housing Association; Manchester; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Pension

Healthcare

Discounts

Annual leave

Rewards program

Season ticket loans

Job summary

Great Places Housing Group is expanding its wellbeing team and seeks a part-time Wellbeing Officer to organise community activities and promote residents' independence. You will collaborate with our schemes and external providers to fund and run inclusive programs, aligned with support plans and safeguarding policies.

You will engage residents, co-produce activities, and report on outcomes, while building strong partnerships to support access to services and move-on readiness.

Qualifications

• Experience engaging residents in schemes and communities.
• Experience gaining funding from internal and external sources.
• Trauma-informed approach when working with people with complex needs.
• Strong safeguarding knowledge and policy adherence.
• Ability to co-produce activities with residents and partners.
• Strong communication and relationship-building with stakeholders.

Responsibilities

• Plan and run wellbeing groups and activities to promote independence.
• Coordinate with community investment team and external providers for funding.
• Ensure activities align with support plans and promote community integration.
• Maintain activity records and track trends to optimise engagement.
• Act as an ambassador for Great Places Housing Group in communities.

Skills

Community engagement

Fundraising

Safeguarding

Multi-agency collaboration

Group facilitation

IT literacy

Promotion materials

Tools

Microsoft Office

Job description

Wellbeing Officer

As a new initiative, and in order to enhance our current provision to ensure our customers are receiving a consistent and high level of support both on scheme and in the community, we are now looking to hire a new Wellbeing Officer to work alongside our current team on a part time basis. The primary duties of our Wellbeing Officer is to arrange groups and activities which residents can engage with and develop their independence in the community; promoting independence and getting them ready to move into their own accommodation. You will also be expected to liaise with our community investment team as well as external providers to source funding and support for internal activities. There will also be an expectancy to work alongside the wider team to adhere to customers support plans, particularly around community integration and ensuring customers feel confident to move into independent living from supported accommodation. You will also need to be trauma informed and have experience of working with people with multiple and complex needs as there will be a need to work with our customers to ensure activities are co-produced.

Who we are looking for;

• You will be a flexible and dedicated team member who has a desire to deliver high quality services in line with the Independence and Wellbeing framework and principles.
• You will have experience of gaining funding from various streams, both internally and externally
• You have an ability to engage customers, both within our schemes and the communities which we live, ultimately promoting their strengths; resulting in the confidence to move on and live independently.
• As an wellbeing coordinator, you will be outgoing and engaging with our residents, encouraging them to feedback what activities they would like to be facilitated at the scheme and exploring future opportunities
• You will have a good understanding of Safeguarding; ensuring concerns are dealt with promptly and in line with policies and procedures
• Using a multi-agency approach, you will ensure appropriate action is taken to adequately manage any presenting risks, working with the wider team to feedback any ongoing concerns
• Promoting activities and developing promotional materials and advertising events to our residents
• Keeping track of activity-related records and reports, noting trends and what is getting the best response from our residents
• You will have a person centred approach and a strong ability to understand complex situations, with the knowledge base to access relevant support services.
• You will have high level of resilience with a positive, customer focused approach.

What we need from you;

• A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
• A passion to advocate on behalf of people and communities
• Respecting professional boundaries and conducting yourself and a professional manner at all times.
• To be professional and work with integrity, inclusivity and respect for diversity;
• Knowledge of coordinating activities; coupled with experience of facilitating group activities and workshops.
• Experience of using a strength-based approach to assist customers to achieve their goals.
• Experience of developing promotional materials and advertising events
• Experience of monitoring the effectiveness of activities and programs
• Experience of engaging with customers with multiple, complex needs.
• Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service.
• Experience of administration and recording, with an in depth understanding of confidentiality.
• Ability to engage and to build relationships with partner agencies and external stakeholders, utilising a multi-agency approach to support.
• Ability to act as an Ambassador for Great Places and the service.
• Experience of implementing safeguarding procedures to protect vulnerable people.
• Demonstrable coaching skills in promoting independence.
• Experience of Microsoft Office applications, with a good level of IT literacy.

What we give you in return for your hard work and commitment

• Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places)

• WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members

• The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more

• Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays

• Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’

• Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .

At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

“Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment.

All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website”.