Welcome Host: Guest Experience Ambassador

Genting Malaysia Bhd; Birmingham; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Flexible benefits

Life Cover

Staff discounts

Gym membership discount

Free on-site parking

Career progression via Genting Academy

Résumé du poste

Resorts World Birmingham, part of Genting UK Ltd, is hiring a Welcome Host to be the face of our casino. You’ll greet guests with professionalism, guide their visit and help ensure a smooth arrival from the moment they arrive.

We offer a competitive salary, flexible benefits, staff discounts, on-site parking and career development through Genting Academy. Previous hospitality or customer service experience is preferred, and a friendly, confident personality helps you thrive in our 24-hour

Qualifications

• Experience in hospitality or customer service preferred.
• Able to greet guests warmly and guide them through welcome process.
• Comfortable with ID checks and venue policies.
• Willingness to work flexible shifts across 24-hour operation.

Responsabilités

• Greet guests with a warm, customer-focused approach.
• Be active in lobby to support guest interactions.
• Manage guest flow during busy periods.
• Conduct ID checks with professionalism and follow policies.

Connaissances

Hospitality experience

Customer service

Communication skills

Friendly & approachable

Description du poste

Resorts World Birmingham, part of Genting UK Ltd, is hiring a Welcome Host to be the face of our casino. You’ll greet guests with professionalism, guide their visit and help ensure a smooth arrival from the moment they arrive.

We offer a competitive salary, flexible benefits, staff discounts, on-site parking and career development through Genting Academy. Previous hospitality or customer service experience is preferred, and a friendly, confident personality helps you thrive in our 24-hour