Weekend Support Assistant

Single Homeless Project; Greater London; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Probation raise

37.5h week core 10-4

25 days + Bank Holidays

5% pension contribution

Health plan & discounts

Structured training programme

Job summary

Single Homeless Project is recruiting a Weekend Support Assistant for our Islington team in London. This full‑time, permanent role offers a salary from £29,822.41 to £32,034.46 per annum pro rata.

The role focuses on weekend support in supported accommodation, helping residents build independence and access services while maintaining safety and strong records. You will join a dedicated team committed to equality, diversity and empowering people facing homelessness, with training and development

Qualifications

• Build positive, respectful relationships while maintaining professional boundaries.
• Encourage and motivate people to gain confidence and independence.
• Remain calm and adapt to changing situations.
• Be organized, reliable, and capable of prioritising work.
• Understand homelessness, mental health, trauma, substance use and barriers to move forward.

Responsibilities

• Provide practical, person-centred support to residents at weekends.
• Help residents with money management, accommodation, appointments and services.
• Assist with daily living skills and staying engaged with activities and goals.
• Help keep the service safe and well‑coordinated over weekends, with clear handovers.
• Participate in training, supervision and ongoing development.

Skills

Relationship building

Boundary setting

Encourage independence

Calm under pressure

Organizational skills

Understanding homelessness

Job description

Single Homeless Project has a new opportunity for a Weekend Support Assistant to join and work in our team based in Islington, London. You will join us on a full‑time, permanent basis, and in return, you will receive a competitive salary starting at £29,822.41 and rising incrementally to £32,034.46 per annum (pro rata).

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans‑inclusive, disability‑friendly, and actively striving to be anti‑oppressive and equitable.

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

About The Weekend Support Assistant Role

Weekends can be a particularly important time in supported accommodation. With fewer services open and less structure around the day, having a consistent, trusted member of staff available can make a real difference to someone’s wellbeing, confidence and ability to keep moving forward.

As a Weekend Support Assistant at St John’s Mansions, you’ll provide practical, person‑centred support to residents, helping them build the skills and confidence they need to live more independently. Working from agreed support and risk plans, you might help someone manage their money or accommodation, access appointments and community services, develop everyday living skills or stay engaged with activities and goals that matter to them.

You’ll also play an important role in keeping the service safe and well coordinated throughout the weekend. You’ll respond to changing needs, safeguarding concerns and unexpected situations, maintain accurate records and make sure important information is clearly handed over to the wider team. You’ll need to be approachable and compassionate, while also confident in setting boundaries, using your judgement and knowing when concerns need to be escalated.

You’ll join an experienced team where you can develop your knowledge of supported housing, safeguarding, recovery‑focused practice and working alongside people experiencing multiple disadvantage, with access to training, supervision and ongoing development.

We have two roles available, 1x 37.5 hrs per week and 1x 22.5 hrs per week. Exact working patterns will be discussed in interview.

About You As Our Weekend Support Assistant

• You can build positive, respectful relationships with people while maintaining clear professional boundaries.
• You’re able to encourage and motivate people to build confidence and independence, rather than simply doing things for them.
• You can stay calm, think clearly and respond appropriately when situations change or become challenging.
• You’re organised and reliable, with the ability to prioritise work, communicate clearly and keep accurate records.
• You understand, or are keen to develop your understanding of, homelessness, mental health, trauma, substance use and the barriers people can face when trying to move forward.

Our Attractive Benefits Package Includes

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non‑accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Important Information

Closing Date: Tuesday 6th October at midnight

Interview date: Thursday 15th and Friday 16th October online via Microsoft Teams

Please note there will be a second stage interview in Islington for suitable candidates

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited