Weekend Studio Experience Associate

Peloton Interactive; Greater London; On-site; GBP 17,000 - 22,000; Part time

Job summary

Peloton Studios is seeking a customer service driven individual for a part-time role, delivering exceptional member experiences across Fri, Sat and Sun. You will handle bookings, check-ins and guest interactions in a fast-paced studio setting, ensuring a welcoming environment and smooth operations for live productions.

The ideal candidate is reliable, energetic, and comfortable using reservation systems and standard office tools.

Qualifications

• Experience in customer service/hospitality is essential.
• Strong communication and friendly, professional demeanor.
• Reliable, energetic and computer literate; able to multitask.

Responsibilities

• Provide high-level customer service to members and guests in the studio.
• Address queries in person or by email with professionalism.
• Assist with check-in, bookings, standby/waitlists, and studio tours.
• Support production teams and maintain brand knowledge.

Skills

Customer service

Hospitality

Communication

Multitasking

Tools

Reservation system

Email

G Suite

Slack

Job description

Peloton Studios is seeking a customer service driven individual for a part-time role, delivering exceptional member experiences across Fri, Sat and Sun. You will handle bookings, check-ins and guest interactions in a fast-paced studio setting, ensuring a welcoming environment and smooth operations for live productions.

The ideal candidate is reliable, energetic, and comfortable using reservation systems and standard office tools.