Weekend Showroom Host – First Impressions Expert

Sinclair Group; Cardiff; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

30 days annual leave + birthday off

Staff discounts on servicing and parts

Contributory pension scheme

Life Assurance (death in service)

Cycle to Work Scheme

Employee Assistance Programme

Job summary

SEAT / CUPRA Swansea showroom is seeking a friendly Showroom Host to warmly welcome customers and direct them to the right team member. You will be the first point of contact, ensuring a professional and inviting atmosphere.

Key duties include greeting visitors, answering calls, supporting events, and assisting with reception tasks while delivering outstanding customer service to every guest.

Qualifications

• Friendly and professional customer interaction at all times.
• Ability to guide customers to relevant departments.
• Proactive approach to answering phone enquiries.

Responsibilities

• Welcome customers to the dealership in a friendly, professional manner.
• Introduce customers to departments and team members.
• Answer and direct incoming telephone enquiries.
• Support events, promotions and customer activities.
• Assist with general administration and reception duties.

Skills

Customer service

Communication

Interpersonal skills

Organisation

Reception experience

Job description

SEAT / CUPRA Swansea showroom is seeking a friendly Showroom Host to warmly welcome customers and direct them to the right team member. You will be the first point of contact, ensuring a professional and inviting atmosphere.

Key duties include greeting visitors, answering calls, supporting events, and assisting with reception tasks while delivering outstanding customer service to every guest.