Weekend Showroom Host — Guest Experience Advocate

Marshall Motor Group; Southampton; On-site; GBP 7,000 - 10,000; Part time

Benefits offered by this job

25 days' annual leave + bank holidays

Life assurance & pension scheme

Staff discounts on car purchase and服务

Exclusive shopping and lifestyle perks

Referral bonuses: up to £2,000

Job summary

Marshall Mercedes-Benz of Southampton is seeking a Weekend Showroom Host on a part-time basis (15 hours per week). You will be the friendly face greeting guests on Saturdays and Sundays, handling calls, and supporting the team to ensure a smooth showroom experience.

As the first point of contact, you’ll deliver a positive customer journey, maintain an organised reception, and assist with light admin tasks. Training and ongoing development are provided within Marshall Motor Group’s network.

Qualifications

• Friendly, with a confident approach to customer service
• Clear communication skills, in person and on the phone
• Basic IT skills and an eye for organisation

Responsibilities

• Welcome all customers and visitors with professionalism and warmth
• Manage inbound calls and direct queries appropriately
• Keep reception areas organised and presentable
• Support with light admin and occasional customer service tasks

Skills

Customer service

Communication

Organisational skills

IT basics

Job description

Marshall Mercedes-Benz of Southampton is seeking a Weekend Showroom Host on a part-time basis (15 hours per week). You will be the friendly face greeting guests on Saturdays and Sundays, handling calls, and supporting the team to ensure a smooth showroom experience.

As the first point of contact, you’ll deliver a positive customer journey, maintain an organised reception, and assist with light admin tasks. Training and ongoing development are provided within Marshall Motor Group’s network.