Weekend Showroom Host

Sinclair Group; Cardiff; Vor Ort; GBP 18.000 - 22.000; Vollzeit

Benefits dieser Stelle

30 days annual leave + birthday off

Staff discounts on servicing and parts

Contributory pension scheme

Life Assurance (death in service)

Cycle to Work Scheme

Employee Assistance Programme

Zusammenfassung

SEAT / CUPRA Swansea showroom is seeking a friendly Showroom Host to warmly welcome customers and direct them to the right team member. You will be the first point of contact, ensuring a professional and inviting atmosphere.

Key duties include greeting visitors, answering calls, supporting events, and assisting with reception tasks while delivering outstanding customer service to every guest.

Qualifikationen

• Friendly and professional customer interaction at all times.
• Ability to guide customers to relevant departments.
• Proactive approach to answering phone enquiries.

Aufgaben

• Welcome customers to the dealership in a friendly, professional manner.
• Introduce customers to departments and team members.
• Answer and direct incoming telephone enquiries.
• Support events, promotions and customer activities.
• Assist with general administration and reception duties.

Kenntnisse

Customer service

Communication

Interpersonal skills

Organisation

Reception experience

Jobbeschreibung

At SEAT / CUPRA Swansea, our Showroom Hosts are at the heart of the customer experience. As the first person customers meet when they visit our dealership, you'll play an important role in creating a warm, professional, and welcoming environment. This is much more than a reception role. You'll help customers feel valued from the moment they walk through the door, ensuring they are directed to the right team member and receive outstanding service throughout their visit. If you're confident, friendly, enjoy meeting new people, and take pride in delivering excellent customer service, we'd love to hear from you.,

• Welcome customers and visitors to the dealership in a friendly and professional manner
• Introduce customers to the relevant departments and team members
• Answer and direct incoming telephone enquiries
• Support dealership events, promotions, and customer activities
• Assist with general administration and reception duties as required
• Help maintain a positive and professional showroom environment
  Has a friendly, approachable, and professional manner
• Enjoys working with people and building rapport quickly
• Is passionate about delivering excellent customer service
• Is confident, organised, and proactive
• Has previous customer-facing experience (desirable but not essential)
• Takes pride in creating a positive first impression
  30 days annual leave plus bank holidays and your birthday off
• Staff discounts on vehicle servicing and parts, plus a free MOT each year
• Contributory pension scheme
• Long-service recognition awards
• Life Assurance (Death in Service Benefit)
• Colleague and Customer Referral Schemes
• Cycle to Work Scheme
• Employee Assistance Programme with 24/7 support
• Sinclair Foundation financial support programme
• Career development opportunities across the Sinclair Group
• Free on-site parking