Weekend Shop Assistant — Customer-First Retail Hero

British Red Cross; Kendal; Hybrid; GBP 24,000 - 25,000; Part time

Benefits offered by this job

Flexible working

34 days leave (incl. bank holidays)

Pension scheme

Rewards platform

Discounts

Wellbeing support

Learning & development

Will writing service

Death in service

Cycle2Work

Job summary

British Red Cross in Kendal is seeking a Shop Assistant to join our friendly team. You will help run a customer-focused shop on the high street, ensuring a welcoming environment and great service while handling till and stock‑processing duties.

The role offers flexible working options, competitive benefits, and opportunities to develop retail skills while supporting our life-saving work in the community.

Qualifications

• Previous experience of working in a retail environment and confident with handling money.
• Strong communicator who thrives on providing excellent customer service.
• Commercially savvy with a grasp of hitting targets.
• Ability to anticipate customer needs and deliver great service.

Responsibilities

• Assist the shop manager to run a customer-focused shop on the high street.
• Help create a brilliant shopping environment and provide excellent customer experience in store.
• Be the first point of contact for customers, operate the till and create striking displays.
• Sort stock and prepare items for display, behind the scenes.

Skills

Retail experience

Cash handling

Customer service

Communication skills

Sales targets

Job description

British Red Cross in Kendal is seeking a Shop Assistant to join our friendly team. You will help run a customer-focused shop on the high street, ensuring a welcoming environment and great service while handling till and stock‑processing duties.

The role offers flexible working options, competitive benefits, and opportunities to develop retail skills while supporting our life-saving work in the community.