Weekend Rental Customer Advisor - Car & Van

Arnold Clark; Manchester; On-site; GBP 14,000 - 18,000; Part time

Benefits offered by this job

Pro rata annual leave

Flexible leave

Generous employee discounts

Private healthcare

Workplace pension

Extensive training

Enhanced maternity and paternity leave

Job summary

Arnold Clark is recruiting an organised and enthusiastic Rental Customer Advisor for our Manchester Airport Car & Van Rental branch. You will work with management and colleagues to deliver the high service levels our customers expect.

The right person will be flexible, on a rota basis, and committed to providing a high standard of customer service at all times. Part-time weekend shifts apply.

Qualifications

• Strong administrative skills.
• Ability to work effectively as part of a team.
• Flexibility to work on a rota including weekends.
• A full UK driving licence is essential.

Responsibilities

• Providing excellent customer care face-to-face and over the telephone.
• Using communication and organisational skills to complete tasks efficiently.
• Handling customer complaints and queries.
• Monitoring and controlling expenditure.
• Running daily reports and ensuring they’re acted on.
• Promoting the branch and delivering a positive customer experience.
• Occasionally covering at other branches when needed.

Skills

Strong administrative skills

Team player

Good communication skills

Flexibility to work shifts on a rota

Full UK driving licence

Job description

Arnold Clark is recruiting an organised and enthusiastic Rental Customer Advisor for our Manchester Airport Car & Van Rental branch. You will work with management and colleagues to deliver the high service levels our customers expect.

The right person will be flexible, on a rota basis, and committed to providing a high standard of customer service at all times. Part-time weekend shifts apply.