Weekend Reception & Admin Coordinator

Chalice Well; Glastonbury; Hybrid; GBP 16,000 - 20,000; Part time

Benefits offered by this job

Training provided

Staff discount

28 days holiday

Job summary

The Chalice Well Trust is seeking a Reception Administrator to be the friendly front-of-house. You will manage bookings for the Retreat House and rooms, handle calls and emails, and support day-to-day office tasks with a calm, organized approach.

This part-time role requires a reliable team player who can work weekends, provide occasional relief coverage, and contribute to a welcoming visitor experience at our Chalice Well site in Glastonbury.

Qualifications

• Experience delivering professional front-of-house customer service in a public-facing role.
• Ability to keep accurate records and manage bookings or databases.
• Excellent written and verbal communication, with good numeracy.

Responsibilities

• Provide professional front-of-house presence and warm visitor welcome.
• Complete site opening/closing processes and handle enquiries by phone and email.
• Administer Companion bookings for Retreat House, Meeting Room and Upper Room.

Skills

Customer service

Communication skills

Computer literacy

Numeracy

Organised & methodical

Teamwork

Tools

Database management

Email/Office suite

Job description

The Chalice Well Trust is seeking a Reception Administrator to be the friendly front-of-house. You will manage bookings for the Retreat House and rooms, handle calls and emails, and support day-to-day office tasks with a calm, organized approach.

This part-time role requires a reliable team player who can work weekends, provide occasional relief coverage, and contribute to a welcoming visitor experience at our Chalice Well site in Glastonbury.