Receptionist

Focus Resourcing Limited; Gloucester; On-site; GBP 771,000 - 882,000; Full time

Job summary

Focus Resourcing Limited is recruiting for an experienced Facilities Administrator / Receptionist to provide temporary cover at a prestigious client site in Cheltenham.

Based in the development office, you will be the main point of contact for residents and visitors, carrying out hourly checks, coordinating contractors and supporting Health & Safety.

Qualifications

• Experienced in reception, front of house or customer-facing role.
• Friendly, approachable and confident dealing with people.
• Clear and effective communicator.
• Comfortable working independently and using initiative.
• Organised, proactive and practical.
• Customer-focused and responsive to residents' needs.
• Confident using general IT systems.
• Knowledge of Health & Safety.
• Experience in office or contract management would be advantageous.

Responsibilities

• Carrying out regular hourly checks of the property.
• Acting as the first point of contact for residents, responding to queries and assisting with property-related issues.
• Arranging and coordinating local contractors where required.
• Providing information about local services, events and places of interest.
• Identifying and reporting maintenance issues.
• Maintaining event and visitor suite diaries.
• Representing the company in a friendly, professional manner.
• Supporting Health & Safety requirements at the development.

Skills

Reception

Front of house

Customer service

Communication

Independent working

Tools

MS Office

Job description

Administrator / Receptionist - Temporary Cover

Location: Cheltenham

Pay: 14 pr hour
Dates: 5th - 9th October 9-5pm

We are currently recruiting for an experienced Facilities Administrator / Receptionist to provide temporary cover at a prestigious client site in Cheltenham.

This is an excellent opportunity for a friendly, professional and customer-focused individual who enjoys working with people and is confident managing a varied front-of-house role.

The Role

You will be based in the development office and act as the main point of contact for residents and visitors, providing a warm, welcoming and professional service while helping to ensure the development is maintained to a high standard.

Your responsibilities will include:

• Carrying out regular hourly checks of the property
• Acting as the first point of contact for residents, responding to queries and assisting with property-related issues
• Arranging and coordinating local contractors where required
• Providing helpful information about local services, events and places of interest
• Identifying and reporting maintenance issues
• Maintaining event and visitor suite diaries
• Representing the company in a friendly, professional and approachable manner
• Supporting Health & Safety requirements at the development

About You

We are looking for someone who is:

• Experienced in reception, front of house, facilities or another customer-facing role
• Friendly, approachable and confident dealing with people
• A clear and effective communicator
• Comfortable working independently and using their initiative
• Organised, proactive and practical
• Customer-focused, with the ability to understand and respond to residents' needs
• Confident using general IT systems
• Knowledgeable about Health & Safety
• Experience in office or contract management would be advantageous