Weekend Front Desk Lead — Care Home Reception

Quantum; South Oxhey; On-site; GBP 12,398,000 - 17,909,000; Full time

Benefits offered by this job

Enhanced weekend pay

Free DBS check and uniform

Employee Assistance Programme

Company pension scheme

Job summary

Quantum Care is seeking a Weekend Receptionist to join Furzewood Lodge in South Oxhey, Watford. The 75-bed care home offers a welcoming environment and convenient transport links for staff and residents.

The role provides front of house reception, telephone support, delivery management, invoicing and office upkeep. Strong customer service, clear communication, and the ability to work alone are essential.

Qualifications

• Computer literacy is essential.
• Excellent customer service skills required.
• Ability to lone work.
• Excellent verbal and written communication.
• Confident in communicating face to face, via phone and email.

Responsibilities

• Reception & telephone support for staff, visitors and callers.
• Manage deliveries and ensure items reach the correct recipient.
• Process invoices and pass to Home Manager.
• Maintain reception areas; keep foyer clean and welcoming.
• Organise the post room and stationery cupboard.
• Handle outgoing mail and monitor stationery supplies.
• Support the Home Manager with additional duties.

Skills

Computer literacy

Customer service

Lone working

Verbal communication

Written communication

Face-to-face communication

Job description

Quantum Care is seeking a Weekend Receptionist to join Furzewood Lodge in South Oxhey, Watford. The 75-bed care home offers a welcoming environment and convenient transport links for staff and residents.

The role provides front of house reception, telephone support, delivery management, invoicing and office upkeep. Strong customer service, clear communication, and the ability to work alone are essential.