Weekend EAP Counselling Manager: Lead & Elevate Teams

The Portfolio Group Inc.; Manchester; Sur place; GBP 45 000 - 55 000; Plein temps

Avantages offerts par ce poste

Private medical insurance

Cycle to work

Season ticket loan

Profit share

EAP access

Résumé du poste

The Portfolio Group Inc. in Manchester is seeking an experienced EAP Counsellor with leadership experience to join our industry-leading EAP and OH provider, named by Sunday Times as a Best Places to Work.

You will work within the EAP management team to coach your teams to provide in-the-moment therapeutic support, champion in-house interventions, and provide information on a wide range of counselling subjects while upholding clinical governance and high standards of client care.

Qualifications

• Counselling qualification with BACP registration.
• Pro-active and self-motivated attitude.
• Professional and outgoing personality, with strong organisational skills.
• Ability to inspire team members and encourage clinical excellence and exceptional customer service.
• Ambitious with the determination to succeed.
• Proven experience within a professional and fast-paced work environment.

Responsabilités

• Overall responsibility for the running of your counselling team
• Monitor, mentor and ensure counsellors are working in line with clinical governance and the KPIs set out within internal policies
• Work proactively to ensure the wellbeing of all counsellors, through debriefs, wellbeing sessions and team engagement
• Implement and maintain new weekly and monthly goals by completing regular quality assessments and coaching sessions; monitoring additional learning in line with performance management protocols and CPD requirements
• To support the counselling team on a day-to-day basis with risk and safeguarding debriefs as and when required and ensure team members are always following the Risk Guidance policy

Connaissances

Leadership

Coaching

Organisation

Customer service

Formation

Counselling qualification

Description du poste

The Portfolio Group Inc. in Manchester is seeking an experienced EAP Counsellor with leadership experience to join our industry-leading EAP and OH provider, named by Sunday Times as a Best Places to Work.

You will work within the EAP management team to coach your teams to provide in-the-moment therapeutic support, champion in-house interventions, and provide information on a wide range of counselling subjects while upholding clinical governance and high standards of client care.