Weekend EAP Counselling Lead & Team Coach

The Portfolio Group Inc.; Manchester; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Cash plan for you

Holidays increase after years of 서비스

Contractual sick pay

Private medical insurance after years

Profit share scheme

Season ticket loan scheme

Cycle to work scheme

Access to Employee Assistance Program

Discount schemes

100% funding for professional fees

CPD support

Job summary

The Portfolio Group Inc. is seeking a Counselling Manager to join our client’s trusted health and wellbeing network. You will lead the in‑house counselling team, provide in‑the‑moment therapeutic support, and champion clinical governance.

The role requires a counselling qualification with BACP registration, a proactive leadership style, and the ability to inspire colleagues while delivering excellent customer service in a fast‑paced environment with CPD and risk governance.

Qualifications

• Counselling qualification with BACP registration.
• Pro-active and self-motivated attitude.
• Professional and outgoing personality, with strong organisational skills.
• Ability to inspire team members and encourage clinical excellence and exceptional customer service.
• Ambitious with the determination to succeed.
• Proven experience within a professional and fast-paced work environment.

Responsibilities

• Overall responsibility for the running of your counselling team.
• Monitor, mentor and ensure counsellors are working in line with clinical governance and the KPIs set out within internal policies.
• Work proactively to ensure the wellbeing of all counsellors, through debriefs, wellbeing sessions and team engagement.
• Implement and maintain new weekly and monthly goals by completing regular quality assessments and coaching sessions; monitoring additional learning in line with performance management protocols and CPD requirements.
• To support the counselling team on a day-to-day basis with risk and safeguarding debriefs as and when required and ensure team members are always following the Risk Guidance policy.

Skills

Counselling qualification

Leadership experience

Management experience

BACP registration

Job description

The Portfolio Group Inc. is seeking a Counselling Manager to join our client’s trusted health and wellbeing network. You will lead the in‑house counselling team, provide in‑the‑moment therapeutic support, and champion clinical governance.

The role requires a counselling qualification with BACP registration, a proactive leadership style, and the ability to inspire colleagues while delivering excellent customer service in a fast‑paced environment with CPD and risk governance.