Weekend Customer Experience Host (Front Desk & Calls)

Arnold Clark; Perth; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Holiday allowance

Retail discounts

Private healthcare

GP access 24/7

Pension scheme

Parental leave

Training & progression

Company culture

Job summary

Arnold Clark in Perth is seeking a Customer Experience Host, a role focused on delivering outstanding service from the moment customers arrive in the showroom. You will greet visitors face-to-face and assist them on the phone with a professional, friendly demeanour.

You will handle daily admin duties, work closely with colleagues across the branch, and ensure the reception and waiting areas are welcoming and well-presented. This role supports the brand through proactive customer care.

Qualifications

• Fantastic telephone manner.
• Excellent interpersonal skills.
• Genuine interest in delivering excellent service to customers.
• Confident to work independently and as part of a team.

Responsibilities

• Acting as the first point of contact for our customers, in person and on the phone.
• Managing a large volume of customer calls and inquiries.
• Keeping the customer areas tidy and presentable and ensuring customers are well looked after.
• Working proactively with all departments within the branch.
• Going the extra mile for all our customers.

Skills

Telephone manner

Interpersonal skills

Customer service

Teamwork

Multi-tasking

Job description

Arnold Clark in Perth is seeking a Customer Experience Host, a role focused on delivering outstanding service from the moment customers arrive in the showroom. You will greet visitors face-to-face and assist them on the phone with a professional, friendly demeanour.

You will handle daily admin duties, work closely with colleagues across the branch, and ensure the reception and waiting areas are welcoming and well-presented. This role supports the brand through proactive customer care.