Weekend Centre Assistant

Essex Wildlife Trust; Eye; On-site; GBP 15,000 - 21,000; Part time

Job summary

Essex Wildlife Trust Ltd. is seeking a Weekend Centre Assistant for our Thorndon Nature Discovery Centre in Brentwood. You will join a visitor centre team, serving customers in retail and F&B, operating tills, and preparing drinks with a barista machine.

The role runs 8 hours per week across Saturdays and Sundays, offering a friendly, customer-focused environment and the chance to support conservation work across Essex reserves.

Qualifications

• Friendly, customer-focused individual.
• Interest in visitor engagement and local nature.
• Comfort with cash handling and serving drinks.

Responsibilities

• Serve customers in retail and food & beverage areas.
• Operate tills / POS and process payments.
• Prepare drinks using a barista machine.
• Maintain a clean and organised workspace.
• Restock shelves and assist volunteers.
• Provide welcoming, professional service to visitors.

Skills

Customer service

Cash handling

Barista

Retail

Teamwork

Weekend availability

Tools

POS system

Job description

We are looking for a Weekend Centre Assistant to join us at our idyllic Nature Discovery Centre at Thorndon, in Brentwood. Thorndon Nature Discovery Centre is situated in Thorndon Country Park, the site offers a variety of habitats including ancient woodland, parkland, ponds, a marsh and meadow. As a Weekend Centre Assistant, the role will include serving customers in both retail and food and beverage areas, operating tills, and preparing drinks using the barista machine. Responsibilities also include maintaining a clean and organised environment and restocking shelves. You will work closely with our dedicated volunteers, who are passionate about supporting the Trust's mission. All revenue generated from our visitor centres directly funds vital conservation work across our reserves in Essex. Working as part of a visitor centre team, the post holder will need to be a team player who can engage in a welcoming and professional way with our visitors - ensuring excellent customer service is always at the forefront. We are looking for a friendly individual with an interest in customer service to join Essex Wildlife Trust in this visitor engagement role. Male redstart singing © Mark Hamblin / 2020VISION This role is a permanent position working 8 hours per week across Saturday and Sunday. The hourly rate for this role is £13.08 per hour.