Guest Experience Lead — Nature Centre & Retail

Essex Wildlife Trust Ltd; Eye; Vor Ort; GBP 18.000 - 22.000; Teilzeit

Zusammenfassung

Essex Wildlife Trust Ltd. is seeking an Assistant Centre Manager to support the Site Manager in delivering daily operations at the Thorndon Nature Discovery Centre.

The role involves administra tive duties, retail and F&B, with supervision of staff and volunteers to ensure a engaging visitor experience. The successful candidate will have front-facing retail or hospitality experience, be self-motivated with a can-do attitude, and enjoy working in a customer-facing environment that values strong

Qualifikationen

• Front-facing retail and/or hospitality experience required.
• Self-motivated with a can-do attitude.
• Willingness to support team members front and back of house.

Aufgaben

• Deliver day-to-day operations including administrative duties, retail and food and beverage.
• Supervise staff and volunteers and interact with guests to ensure a welcoming visitor experience.
• Work with Site Manager to support busy periods and provide excellent service.

Kenntnisse

Retail experience

Hospitality experience

Customer service

Team support

Jobbeschreibung

Essex Wildlife Trust Ltd. is seeking an Assistant Centre Manager to support the Site Manager in delivering daily operations at the Thorndon Nature Discovery Centre.

The role involves administra tive duties, retail and F&B, with supervision of staff and volunteers to ensure a engaging visitor experience. The successful candidate will have front-facing retail or hospitality experience, be self-motivated with a can-do attitude, and enjoy working in a customer-facing environment that values strong