Assistant Centre Manager

Essex Wildlife Trust; Eye; On-site; GBP 18,000 - 22,000; Part time

Job summary

Essex Wildlife Trust Ltd. is seeking an Assistant Centre Manager to support the Site Manager in delivering daily operations at the Thorndon Nature Discovery Centre.

The role involves administra tive duties, retail and F&B, with supervision of staff and volunteers to ensure a engaging visitor experience. The successful candidate will have front-facing retail or hospitality experience, be self-motivated with a can-do attitude, and enjoy working in a customer-facing environment that values strong

Qualifications

• Front-facing retail and/or hospitality experience required.
• Self-motivated with a can-do attitude.
• Willingness to support team members front and back of house.

Responsibilities

• Deliver day-to-day operations including administrative duties, retail and food and beverage.
• Supervise staff and volunteers and interact with guests to ensure a welcoming visitor experience.
• Work with Site Manager to support busy periods and provide excellent service.

Skills

Retail experience

Hospitality experience

Customer service

Team support

Job description

As the Assistant Centre Manager, the post holder will work closely with the Site Manager to deliver the day-to-day operations (administrative duties, retail and food and beverage), supervising staff and volunteers and interacting with guests to ensure an engaging visitor experience.

It is essential that the post holder has front-facing retail and/or hospitality experience, is self-motivated, has a 'can-do' attitude and willingness to support team members both front and back of house during busy periods.

In this role, we are looking for someone who thrives on providing a welcoming visitor experience in a customer-facing environment with has strong people skills.

We are looking for an Assistant Centre Manager to join us at our idyllic Nature Discovery Centre at Thorndon, in Brentwood.

Thorndon Nature Discovery Centre is situated in Thorndon Country Park, the site offers a variety of habitats including ancient woodland, parkland, ponds, a marsh and meadow. There are stunning ancient trees including Giant Oak and Hornbeam pollards, that are reminders that this was once a deer park. Parts of it used to be heathland, now a scarce habitat in Essex, and to restore it parts of the park, both north and south, are being grazed by goats and sheep.

This role is a permanent position working 30 hours per week on a rota basis between Monday to Sunday, including some weekends and occasional evenings. The salary for this role is £20,194.44 per annum (FTE £25,243.05).