Weekend-Available Patient Receptionist & Admin - Eye Clinic

Newmedica; Almondsbury; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Holiday allowance

Company pension

Family leave & sick pay

Employee assistance programme

Perks & discounts

Training and development

Job summary

Newmedica is looking for a proactive Receptionist/ Patient Administrator to join our Bristol clinic. The role is 40 hours over 5 days per week, with weekend shifts on a rota basis.

You’ll be the first friendly contact for patients, handling a variety of admin tasks to ensure a smooth, professional experience from start to finish. We seek a caring, organised individual who thrives in a fast-paced environment and can communicate clearly with patients and colleagues.

Qualifications

• Proactive and people-focused receptionist/ patient administrator.
• First point of contact for patients with a welcoming, friendly approach.
• Support a wide range of administrative tasks to ensure a smooth patient experience.

Responsibilities

• Booking patient appointments and managing clinic schedules.
• Answering phone calls and responding to emails with professionalism and empathy.
• Handling post and preparing patient letters.
• Managing face-to-face and telephone enquiries from patients and colleagues.
• Ensuring accurate record-keeping and data entry.
• Supporting the wider clinical and administrative team as needed.

Skills

Customer service

Office administration

Communication

Empathy

Organisation

Office 365

Tools

Office 365

Job description

Newmedica is looking for a proactive Receptionist/ Patient Administrator to join our Bristol clinic. The role is 40 hours over 5 days per week, with weekend shifts on a rota basis.

You’ll be the first friendly contact for patients, handling a variety of admin tasks to ensure a smooth, professional experience from start to finish. We seek a caring, organised individual who thrives in a fast-paced environment and can communicate clearly with patients and colleagues.