Weddings & Events Sales Office Manager

Brightstar Hospitality Management; Cheadle; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Staff accommodation discounts across?

Free meals on duty

Comprehensive training and development

Job summary

Brightstar Hospitality Management is looking for an engaging Weddings & Events Sales Office Manager to join our team in the United Kingdom. You will manage enquiries from initial contact through to confirmation, conduct show rounds, and maximise revenue across weddings, events, meeting rooms and hotel facilities.

Reporting to the commercial team, you will build strong client relationships, prepare bespoke proposals and contracts, and work with Revenue, F&B and Operations to ensure flawless event

Qualifications

• Experience in hospitality sales and event management.
• Strong negotiation and proposal writing skills.
• Excellent communication and customer service.

Responsibilities

• Handle enquiries from initial contact to booking confirmation.
• Conduct show rounds for prospective clients.
• Maximise sales across weddings, events, meetings and hotel facilities.
• Build relationships for seamless customer journey.
• Attend events to promote the hotel and generate new business.
• Prepare bespoke proposals and contracts, negotiate rates.
• Collaborate with Revenue, F&B and Operations for flawless events.
• Maintain records of sales activity, pipeline and forecasts.

Skills

Sales

Negotiation

Client relationships

Proposal writing

Event management

Networking

Diary management

Site inspections

Job description

About Us:

Brightstar is an award-winning hospitality management company, with a proven track record in delivering excellence. Our motto is people – quality – profit – and it is no accident that people are first up. We know that great things come from great people! We are passionate about creating an environment where our employees can bring their A-game and be their best selves.

We are searching for an engaging and resourceful Weddings & Evetns Sales office Manager to join our team.

Key Responsibilities:

• Manage all wedding, conference, and event enquiries from initial contact through to confirmation.
• Conduct professional show rounds for prospective clients.
• Maximise sales opportunities across weddings, events, meeting rooms, accommodation, and hotel facilities.
• Build strong relationships with clients to ensure a seamless customer journey
• Attend wedding fairs and networking events to promote the hotel and generate new business.
• Handle customer feedback and resolve issues professionally.
• Proposal Writing & Negotiation: Prepare bespoke proposals and contracts, negotiate rates, and convert leads into confirmed bookings.
• Revenue Generation: Maximise revenue through upselling, yield management, and effective diary management.
• Collaboration: Work closely with the Revenue, F&B, and Operations teams to ensure flawless event execution.
• Reporting: Maintain accurate records of sales activity, pipeline, and forecasts.
• Key Tasks:

• Proactively source new business via networking, sales calls, and attending industry events.
• Conduct site inspections and client meetings to showcase the hotel’s event facilities.
• Manage the M&E diary, ensuring optimal space usage and timely communication with relevant departments.
• Monitor competitor activity and adjust sales strategies accordingly.
• Produce monthly reports and analysis on sales performance and forecasting.
• Ensure a high level of customer satisfaction through timely and professional communication.

What You Will Receive:

• Competitive salary with performance-based bonus scheme.
• Staff accommodation discounts across the hotel group.
• Free meals on duty
• Comprehensive training and development programmes.
• Opportunities for career progression within a global hotel brand.

Team recognition schemes and regular social events