Wedding Co-Ordinator

Northbrook Park District; Farnham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Commission

Job summary

Northbrook Park District is seeking a Wedding Co-Ordinator to join the sales team. You will handle wedding enquiries, build client relationships, and manage details with precision.

The role requires a proactive, organised approach and a warm, confident communicator with excellent written and spoken English. You will respond to enquiries, chase where needed, and hold final detail meetings with couples prior to their big day.

Qualifications

• Minimum 2 years sales background (essential).
• Minimum 2 years’ experience in weddings and events (essential).
• Excellent written and spoken communication skills.
• Passion for sales and delivering a first-class customer experience.

Responsibilities

• Respond to wedding enquiries and log them in the tracker.
• Follow up with enquiries via emails and calls.
• Holding final details meetings with couples before their day.
• Help hit monthly sales targets.
• Answer phones and answer questions from couples.
• Provide operational support to the venue as needed.
• Deliver outstanding customer service at every touchpoint.

Skills

Sales

Customer service

Phone communication

Relationship building

Organisational skills

Tools

CRM system

Job description

Who we are…

Northbrook Park is a country estate wedding venue located on the border of Surrey and Hampshire. The property has 2 impressive event rooms for any size or style wedding ceremony, breakfast or reception up to 250 guests. We are a dry hire venue that offers weddings throughout the entire year on every day of the week.

As a Dry hire venue, we offer venue only and all other aspects of the weddings are sourced externally (including catering). The office team therefore oversee the day-to-day running's but do not coordinate or manage the operations.

The role…

We have a superb opportunity for a Wedding Co-Ordinator to join the sales team. You will be required to handle wedding enquiries. You should have a warm, personable nature, a can do attitude and an exceptional eye for detail. You will be confident, enjoy client relationship building and have clear planning and organisational skills. You will also be passionate, driven and focused on achieving optimum results with a proactive approach to your work. Excellent communication skills both written and spoken are an essential. Previous wedding and sales experience is preferred.

You will be responsible for...

• Responding to wedding enquiries and using the tracker to record them
• Carrying out all chase emails and calls following the enquiries
• Holding final details meetings with couples prior to their big day
• Supporting in hitting the monthly sales targets
• Answering the phones and any questions that current or future couples might have
• Assisting the venue with any operational support they might need
• Above all, to deliver a first -class customer service experience

Requirements:

• Flexibility in working hours. You will be required to work some weekends.
• A passion for sales
• A bubbly personality and confidence in talking on the phone!
• A minimum of 2 years sales background (essential)
• A minimum of 2 years’ experience in weddings and events (essential)

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!

Salary: From 29,000 depending on experience + Commission

Compensation: To be discussed