Water Network QA Specialist

Bristol Water plc; West of England; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

From 23 days’ annual leave

Holiday buy & sell scheme

Competitive pension scheme

Life assurance

Group income protection

Family leave

Job summary

Bristol Water plc is hiring a Network Quality Assurance Technician to help ensure work on our water network meets safety, quality and compliance standards. You will inspect delivery partner work, monitor activities, and maintain relationships with authorities and third parties.

You’ll bring NRSWA/SHEA qualifications, strong communication skills and practical experience with water network contracts. DBS screening is part of onboarding and the role supports 24/7 standby duty.

Qualifications

• Organised, practical and able to work independently with water network contract experience.
• Strong written and verbal communication skills.
• Customer-focused approach.
• Good IT skills and experience using mobile working technology.
• Commercial awareness.
• Experience working with external contacts and third parties.
• Understanding of planning activities and traffic management.
• Ability to analyse information and carry out risk assessments.
• NRSWA Supervisor, EUSR Water Hygiene and Utility SHEA qualifications.
• Experience or qualifications in SSSTS, temporary works or deep excavations would be advantageous.

Responsibilities

• Inspecting, monitoring and reporting on work completed by our delivery partners.
• Ensuring work meets quality, health and safety, environmental, street works and traffic management standards.
• Identifying workmanship or compliance issues and supporting their resolution.
• Ensuring works comply with NRSWA requirements and permitting requirements.
• Supporting the reporting of SHEQ incidents, accidents, near misses and service strikes.
• Carrying out risk assessments and ensuring appropriate control measures are in place.
• Supporting customer enquiries and complaints to achieve prompt resolutions.
• Undertaking mains isolations for planned programmes and unplanned events.
• Working with local authorities and stakeholders to build effective relationships.
• Supporting the assessment of delivery partner costs, service levels and quality.
• Participating in the 24/7 operational standby rota as part of a multi-skilled team.

Skills

Strong written and verbal comms

Customer-focused

IT skills

Commercial awareness

External contacts & third parties

Planning & traffic management

Risk assessment

Education

NRSWA Supervisor

EUSR Water Hygiene

Utility SHEA qualifications

Job description

Bristol Water plc is hiring a Network Quality Assurance Technician to help ensure work on our water network meets safety, quality and compliance standards. You will inspect delivery partner work, monitor activities, and maintain relationships with authorities and third parties.

You’ll bring NRSWA/SHEA qualifications, strong communication skills and practical experience with water network contracts. DBS screening is part of onboarding and the role supports 24/7 standby duty.