Water Mains Engineer

Auger; Birmingham; On-site; GBP 32,000 - 37,000; Full time

Job summary

A prominent utility services provider is seeking a Water Mains Engineer to join their Birmingham team. This role involves investigating and repairing water supply issues, ensuring customer satisfaction, and collaborating with a dedicated Field Operations Team. Ideal candidates will have experience in leak detection and a strong commitment to high-quality work. The position offers competitive pay and comprehensive benefits, promoting long-term career development.

Benefits

Health plan with cashback for services

Annual bonus

Access to discounted mortgage services

Company vehicle provided

Qualifications

• Experience in leak detection and repairs, including using specialized tools.
• Knowledge in trenchless installation and service laying.
• Ability to communicate effectively and manage customer expectations.

Responsibilities

• Investigate and repair external water supplies.
• Establish ownership and liability based on leak locations.
• Work collaboratively with the Field Operations Team.

Skills

Leak detection

Customer care

Problem-solving

Confident communication

Tools

CAT scanner

Listening stick

Ground mic

Job description

We’re looking for a Water Mains Engineer to join the Auger Team, covering Birmingham. Our total package is worth £36,412 - £40,603 without overtime.

About Auger

We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That’s why we’re recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.

Financials

• Starting Salary - £32,381 - £36,353 dependent on experience
• Annual Bonus - approx £2000 - £2500
• 5.5% Pension Contribution - approx £1781 -£1999

Overtime

• Optional weekend OT at 1.5x rate eg. 10 days would top up the package to £38,280 -£42,700

Working Hours

• 42.5hrs per week, Mon-Fri only &NOon-call work
• We pay door-to-door including all driving time
• Go straight to your job from home - you don’t have to report to a depot or yard first
• Limited stay-aways, with bonuses/annual leave for more than 3 overnights per quarter

Leave

• 22 Days Annual Leave + 8 Bank Hol
• AL increases to 25 days within 5 years' service
• Enhanced bereavement, sickness and maternity / paternity leave

Benefits

• Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts
• 2 company-wide events per year & regular funded socials in your region
• A focus on training & progression, working with some of the best engineers in the country
• £1000 for successful employee referrals
• Access to discounted Mortgage & Insurance Services

What We Provide

• A choice of our quality uniform range & all PPE
• Your own fully equipped vehicle that isn’t shared with others
• Mobile phone
• Fuel and trade cards so you can stock up when you need
• Local storage sites & skips
• A dedicated Field Operations Team to help you with on-site challenges and any kit, equipment, materials, uniform, vehicle or plant requirements

The Role

• Independently investigate and repair external water supplies
• Logically establish ownership and liability based on leak location
• Confidently talk our customer through the works, giving them peace of mind
• Communicate proactively with our Field Operations Team at HQ
• Work effectively with other engineers in our team as required

Preferred Experience

• Leak detection (find & fix repairs with listening stick, ground mic etc)
• Trenchless installation via moling (not essential)
• 20mm - 32mm service laying
• New 'point of entry' creation
• Use of CAT scanner to identify buried services & trace existing metallic supply
• Reinstatement of surfaces inc. paving slabs, block paving, cold lay tarmac, concrete, etc.

You’ll be a great fit for Auger if

• You are great at caring for customers
• You are confident in finding solutions and overcoming unforeseen challenges
• You take pride in the high standard of your work
• You are enthusiastic, self-motivated and like to take ownership
• You are looking for a stable place to build a long-term career
• You have a clear DBS & driving licence

Our interview process

• Stage 1 - Short 15 min phone call with our HR team
• Stage 2 - Interview with management via Teams

For further information please visit our website; www.auger.co.uk