Water Efficiency Field Auditor & Installer

Rock Recruitment; West Kirby; On-site; GBP 27,000 - 33,000; Full time

Job summary

Rock Recruitment is seeking an Auditor to join our Water Efficiency team. The role involves visiting customers' homes to install light-touch water-saving devices, detect leaks, and deliver tailored advice to reduce water use.

You will manage your own schedule to hit installation and service targets, maintain accurate records, and ensure safety and compliance on every site visit. A proactive attitude and strong communication skills are essential to delivering excellent customer service.

Qualifications

• Energetic, organised and customer-focused mindset.
• Excellent communication skills and ability to manage workload.
• Willingness to visit customers' homes and install devices.

Responsibilities

• Install light-touch water-saving devices in customers' homes
• Identify and repair minor leaks within training remit
• Carry out Home Water MOTs, including meter readings and leak checks
• Provide tailored water efficiency and behavioural change advice to customers
• Manage daily appointments using the project CRM system
• Collaborate with the Plumbing Supervisor to achieve targets
• Ensure health, safety and compliance on all visits

Skills

Customer service

Communication skills

Time management

Proactive attitude

Tools

CRM system

Job description

Rock Recruitment is seeking an Auditor to join our Water Efficiency team. The role involves visiting customers' homes to install light-touch water-saving devices, detect leaks, and deliver tailored advice to reduce water use.

You will manage your own schedule to hit installation and service targets, maintain accurate records, and ensure safety and compliance on every site visit. A proactive attitude and strong communication skills are essential to delivering excellent customer service.