Waste Operations Team Lead: Safe, Efficient Service Delivery

ESSENTIAL EMPLOYMENT LTD; Leeds; On-site; GBP 22,000 - 31,000; Full time

Job summary

ESSENTIAL EMPLOYMENT LTD seeks an experienced supervisor to manage frontline crews in a temporary role based in Leeds. You will coordinate staff and resources, ensure services run safely and on schedule, and liaise with fleet services to keep vehicles compliant and available for operation.

Responsibilities include investigating customer complaints, monitoring performance, promoting health and safety, and conducting incident investigations.

Qualifications

• Excellent communication and organisational skills.
• Confident managing challenging conversations.
• Strong IT and system knowledge.
• Customer-focused with understanding of waste and recycling operations.

Responsibilities

• Day-to-day management of frontline crews.
• Coordinate staff and resources to deliver services safely and on schedule.
• Investigate and resolve customer complaints; monitor performance.
• Promote health and safety culture and conduct incident investigations.
• Work with fleet services to ensure vehicles are safe, compliant and available.

Skills

Crew management

Customer service

Health & safety

Tools

IT systems knowledge

Job description

ESSENTIAL EMPLOYMENT LTD seeks an experienced supervisor to manage frontline crews in a temporary role based in Leeds. You will coordinate staff and resources, ensure services run safely and on schedule, and liaise with fleet services to keep vehicles compliant and available for operation.

Responsibilities include investigating customer complaints, monitoring performance, promoting health and safety, and conducting incident investigations.