Senior Frontline Leader, Waste & Transport

Government of The United Kingdom; Redcar; Hybrid; GBP 40,000 - 42,000; Full time

Benefits offered by this job

Generous annual leave

Hybrid working

Flexible hours

Local Government Pension Scheme

Salary sacrifice schemes

Health and wellbeing platform

Staff networks

Job summary

Government of The United Kingdom is seeking an experienced operations leader in Redcar to coordinate frontline waste and transport services. You will lead Team Leaders, manage a large frontline workforce, and ensure safety, performance, and regulatory compliance across service delivery.

The role emphasizes people management, scheduling under pressure, and driving continuous improvements while supporting contracts, procurement, and budgets to deliver value for money.

Qualifications

• Experience leading large frontline teams and managing staff performance.
• Strong track record in service improvements and meeting KPIs.
• Experience working with customers, contractors and a unionised workforce.
• Knowledge of transport, waste and health & safety legislation; HR practices.

Responsibilities

• Coordinate daily waste/transport operations and team workloads.
• Lead and support Team Leaders; supervise 85–100 frontline staff.
• Monitor performance, handle complaints and drive service improvements.
• Manage HR processes: leave, recruitment, inductions, training and return-to-work.

Skills

People management

Frontline supervision

Performance management

Service improvement

Stakeholder liaison

Job description

Government of The United Kingdom is seeking an experienced operations leader in Redcar to coordinate frontline waste and transport services. You will lead Team Leaders, manage a large frontline workforce, and ensure safety, performance, and regulatory compliance across service delivery.

The role emphasizes people management, scheduling under pressure, and driving continuous improvements while supporting contracts, procurement, and budgets to deliver value for money.