Warranty Technician Vehicle Operations · Swansea

Motorpoint Ltd; Swansea; Remote; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Paid time off monthly

Birthday off

Long service awards

Staff discount on cars & finance

Pension

Healthcare

EAP

Cycle to work

Job summary

Motorpoint Ltd in Swansea is hiring a Warranty Technician. This permanent role offers 42.5 hours across Monday to Friday and a salary of £40,000–£45,000 per year.

You will diagnose, repair, and document complex faults using OEM tools, with opportunities to mentor junior staff and support MOT/PDIs as required. The ideal candidate holds IMI Level 3 (or equivalent), has proven repair experience, and excels in accurate documentation and customer communication.

Qualifications

• IMI Level 3 (or equivalent) technician qualification.
• Proven experience in advanced vehicle repairs and diagnostics.
• Strong attention to documentation and accuracy.
• MOT testing qualification or willingness to support in this area.

Responsibilities

• Diagnose and resolve advanced faults using OEM diagnostic tools.
• Perform major mechanical repairs including engine/gearbox work.
• Conduct root-cause analysis to meet manufacturer standards.
• Test with specialist equipment and complete road tests.
• Document findings and repairs for warranty submissions.
• Explain diagnostics to customers to build trust.
• Support MOT testing and Pre-Delivery Inspections when needed.
• Mentor junior technicians and uphold workshop standards.

Skills

IMI Level 3

Advanced vehicle diagnostics

Customer communication

Education

IMI Level 3 (or equivalent)

Tools

OEM diagnostic platforms

Oscilloscopes

Multi-meters

Smoke testers

Job description

Who are we?

We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision:

To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality.

We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!

The Role: Warranty Technician

Salary: £40,000 - £45,000 per annum

Location: Swansea

Contract Type: Permanent

Hours: 42.5 hours across 5 days (Monday to Friday)

Are you a highly skilled technician with a passion for precision and problem solving? We’re looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.

What will you be getting up to?

• Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.

• Perform major mechanical repairs including engine and gearbox replacements.

• Conduct root cause analysis and ensure repairs meet manufacturer standards.

• Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.

• Complete final road tests, re-calibrations, and system resets.

• Accurately document all findings and repairs for warranty submissions.

• Liaise with customers to explain diagnostics and build trust.

• Support MOT testing and Pre-Delivery Inspections when needed.

• Mentor junior technicians and share best practices.

• Maintain workshop standards and compliance with DVSA and Health & Safety.

What we're looking for:

• IMI Level 3 (or equivalent) qualified technician.

• Proven experience in advanced vehicle repairs and diagnostics.

• Strong communication skills, especially when dealing with customers.

• High level of accuracy in administration and documentation.

• MOT testing qualification (or willingness to support in this area).

• A proactive, reliable team player who takes pride in their work.

What's in it for you?

• Paid time off every month to do something that makes you happy

• 28 days' holiday plus days off for your birthday, getting married, or moving house

• Additional holidays for length of service

• Long service awards

• Staff discount on cars and finance options

• Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform

• Smart Tech in partnership with Currys

• Cycle to work

• Pension

• Healthcare

• Enhanced Parental Leave

• Employee Assistance Programme (EAP)

• Vocational and personal development training courses

• Quarterly team socials

• Team feasts

• Scratch card rewards

• Sharesave scheme (SAYE)

• Plus much more!

Closing Date: 23rd October 2026

We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.