Warranty Technician

Motorpoint; Swansea; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Staff discount on cars and finance

Pension

Healthcare

Cycle to work

Employee discounts & cashback

Job summary

Motorpoint in Swansea is seeking a skilled Warranty Technician to diagnose and repair high-level faults. You will perform engine and gearbox work, apply OEM diagnostic tools, and document findings for warranty submissions with accuracy.

The role requires IMI Level 3, strong communication, and a proactive team player attitude. A permanent, full-time position with a 42.5-hour week and generous employee benefits awaits.

Qualifications

• IMI Level 3 qualification or equivalent.
• Proven experience in advanced vehicle repairs and diagnostics.
• Strong communication skills with customers.
• High level of accuracy in administration and documentation.
• MOT testing qualification or willingness to support.

Responsibilities

• Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
• Perform major mechanical repairs including engine and gearbox replacements.
• Conduct root cause analysis and ensure repairs meet manufacturer standards.
• Use oscilloscope, multi-meter and smoke tester for precise testing.
• Complete final road tests, recalibrations and system resets.
• Document all findings and repairs for warranty submissions.
• Explain diagnostics to customers to build trust.
• Support MOT testing and Pre-Delivery Inspections as needed.
• Mentor junior technicians and share best practices.
• Maintain workshop standards and DVSA health & safety compliance.

Skills

IMI Level 3

Advanced repairs

Diagnostics

Customer communication

Documentation accuracy

MOT qualification

Tools

Oscilloscopes

Multimeters

Smoke testers

Job description

Who are we?

We Are Motorpoint, The UK’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision

To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!

Who are we?

We Are Motorpoint, The UK’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision

To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!

The Role: Warranty Technician

Salary:

£40,000 - £45,000 per annum

Location:

Swansea

Contract Type:

Permanent

Hours:

42.5 hours across 5 days (Monday to Friday)

Are you a highly skilled technician with a passion for precision and problem solving? We’re looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.

What will you be getting up to?

• Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
• Perform major mechanical repairs including engine and gearbox replacements.
• Conduct root cause analysis and ensure repairs meet manufacturer standards.
• Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
• Complete final road tests, re-calibrations, and system resets.
• Accurately document all findings and repairs for warranty submissions.
• Liaise with customers to explain diagnostics and build trust.
• Support MOT testing and Pre-Delivery Inspections when needed.
• Mentor junior technicians and share best practices.
• Maintain workshop standards and compliance with DVSA and Health & Safety.

What We're Looking For

• IMI Level 3 (or equivalent) qualified technician.
• Proven experience in advanced vehicle repairs and diagnostics.
• Strong communication skills, especially when dealing with customers.
• High level of accuracy in administration and documentation.
• MOT testing qualification (or willingness to support in this area).
• A proactive, reliable team player who takes pride in their work.

What's in it for you?

• Paid time off every month to do something that makes you happy
• 28 days' holiday plus days off for your birthday, getting married, or moving house
• Additional holidays for length of service
• Long service awards
• Staff discount on cars and finance options
• Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
• Smart Tech in partnership with Currys
• Cycle to work
• Pension
• Healthcare
• Enhanced Parental Leave
• Employee Assistance Programme (EAP)
• Vocational and personal development training courses
• Quarterly team socials
• Team feasts
• Scratch card rewards
• Sharesave scheme (SAYE)
• Plus much more!

Closing Date: 23rd October 2026

Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.

#IND2

We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.

Car buying made easy

At Motorpoint, buying a car is simple. We only do nearly new cars and nobody beats us on price. That’s a promise.

We only sell nearly new, and our cars are all under warranty – so peace of mind comes as standard. And with a range of makes and models to choose from, you’re sure to find one within your budget.

Whatever you need, we’re here to help. With finance options that put you in the driving seat and award-winning customer care before and after you buy, we’ll make sure you drive away happy.

So, what are you waiting for? Take a look at our cars or find out more about us below.