Level 3 Vehicle Technician - Birtley

Motorpoint Ltd; Chester-le-Street; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Paid time off monthly

28 days holiday + birthday/marriage/mv

Long service awards

Staff discount on cars and finance

Job summary

Motorpoint Ltd. is seeking a skilled Warranty Technician to diagnose and repair advanced vehicle faults at our Birtley workshop. The role requires precision, documentation accuracy and a proactive approach to customer satisfaction.

You will perform engine and gearbox work, re-calibrations, tests, and support MOT tasks as part of a busy service team. We value IMI Level 3 qualifications, experience in diagnostics, and a customer-focused mindset.

Qualifications

• Proven experience in advanced vehicle repairs and diagnostics.
• Excellent communication with customers and colleagues.
• High level of accuracy in documentation and admin tasks.

Responsibilities

• Diagnose and resolve advanced faults using OEM diagnostic tools.
• Perform engine and gearbox repairs.
• Conduct root cause analysis to meet manufacturer standards.
• Test using oscilloscopes and multi-meters; document findings for warranty submissions.
• Complete road tests and system resets.
• Liaise with customers to explain diagnostics and repairs.
• Support MOT testing and Pre-Delivery Inspections when needed.
• Mentor junior technicians and share best practices.
• Maintain workshop standards and DVSA health & safety compliance.

Skills

Strong communication

Attention to detail

Team player

Education

IMI Level 3 (or equivalent)

MOT testing qualification

Job description

Who are we?

We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision:

To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality.

We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!

The Role: Warranty Technician

Salary: £40,000 - £45,000 per annum

Location: Birtley

Contract Type: Permanent

Hours: 42.5 hours across 5 days (Monday to Friday)

Are you a highly skilled technician with a passion for precision and problem solving? We’re looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.

What will you be getting up to?

• Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.

• Perform major mechanical repairs including engine and gearbox replacements.

• Conduct root cause analysis and ensure repairs meet manufacturer standards.

• Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.

• Complete final road tests, re-calibrations, and system resets.

• Accurately document all findings and repairs for warranty submissions.

• Liaise with customers to explain diagnostics and build trust.

• Support MOT testing and Pre-Delivery Inspections when needed.

• Mentor junior technicians and share best practices.

• Maintain workshop standards and compliance with DVSA and Health & Safety.

What we're looking for:

• IMI Level 3 (or equivalent) qualified technician.

• Proven experience in advanced vehicle repairs and diagnostics.

• Strong communication skills, especially when dealing with customers.

• High level of accuracy in administration and documentation.

• MOT testing qualification (or willingness to support in this area).

• A proactive, reliable team player who takes pride in their work.

What's in it for you?

• Paid time off every month to do something that makes you happy

• 28 days' holiday plus days off for your birthday, getting married, or moving house

• Additional holidays for length of service

• Long service awards

• Staff discount on cars and finance options

• Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform

• Smart Tech in partnership with Currys

• Cycle to work

• Pension

• Healthcare

• Enhanced Parental Leave

• Employee Assistance Programme (EAP)

• Vocational and personal development training courses

• Quarterly team socials

• Team feasts

• Scratch card rewards

• Sharesave scheme (SAYE)

• Plus much more!

Closing Date: 16th October 2026

Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.

#IND1

We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.