Warranty & Service Claims Manager

Kellands (Holdings) Ltd; Bridgwater; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

20 days holiday plus bank holidays

Private healthcare

Company pension scheme

Long-term career prospects

Job summary

A leading plant sales company in Bridgwater is looking for a Warranty Manager to ensure efficient aftersales experience. The role involves processing warranty claims, maintaining records, and supporting the service department. Ideal candidates should possess strong organisational skills, attention to detail, and good communication abilities. Previous warranty experience is advantageous but not required as full training will be provided. Competitive salary and benefits including holiday, private healthcare, and a company pension scheme.

Qualifications

• Experience in warranty administration is advantageous but not essential.
• Understanding of vehicle or machinery engineering is beneficial.
• Strong administrative skills with excellent attention to detail.
• Confident communicator who builds strong relationships.

Responsibilities

• Process warranty claims accurately and efficiently.
• Work closely with service manager and workshop team.
• Maintain clear records of claims and associated costs.
• Ensure warranty procedures are followed accurately.
• Assist with general service administration as required.
• Identify opportunities to improve claim turnaround times.

Skills

Organisational skills

Attention to detail

Communication

Microsoft Office

Self-motivated

Job description

A leading plant sales company in Bridgwater is looking for a Warranty Manager to ensure efficient aftersales experience. The role involves processing warranty claims, maintaining records, and supporting the service department. Ideal candidates should possess strong organisational skills, attention to detail, and good communication abilities. Previous warranty experience is advantageous but not required as full training will be provided. Competitive salary and benefits including holiday, private healthcare, and a company pension scheme.