Warranty Administrator - Leeds

Ford & Slater; Leeds; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

22 days holiday

Cycle to work

Pension

Life insurance

Employee Assistance Program

Employee of the Month

Job summary

Ford & Slater in Leeds is seeking a proactive Warranty Administrator to join our team. You will handle warranty and R&M administration, input claims from job cards, and generate invoices with accuracy.

The role offers in-house training, progression opportunities, and benefits including 22 days holiday (rising to 25), pension, and life insurance. You will work 45 hours per week in a collaborative environment at Grangefield Industrial Estate, Pudsey.

Qualifications

• Previous experience in the commercial vehicle/motor trade or similar role.
• Previous Warranty Administrator experience.
• Strong customer focus and communication skills.
• Ability to analyse and collate data.
• PC literate with basic software skills.

Responsibilities

• Input warranty and R&M claim details from job cards.
• Create R&M warranty invoices.
• Identify parts for return and disposal.
• Investigate rejected claims.
• Process Warranty/R&M credit payments for work claimed.

Skills

Customer focused

Excellent communication

Data analysis

PC literate

Driving licence

Job description

As a Warranty Administrator, we can offer you:

• A competitive salary (depending on your experience as a Warranty Administrator)
• Excellent DAF Warranty Administrator Training & Development opportunities – in house and manufacturer’s
• 22 days holiday (plus statutory), rising to 25 days after 5 years service
• Employee Of The Month Competition
• Employee Assistance Program
• Pension
• Death in Service Life Insurance Scheme
• Cycle to work scheme

Who are we looking for as a Warranty Administrator:

• You will have previous experience working within the commercial vehicle, motor trade or an associated sector in a similar role.
• Previous Warranty Administrator experience.
• A customer focused individual with excellent communication skills.
• The ability to analyse and collate data.
• PC Literate.
• Full UK driving licence.

The Warranty Administrator role / responsibilities include (but not limited to):

You will play a key role in ensuring all warranty and service administration tasks are handled efficiently and accurately. Inputting warranty and R&M claim details from job cards. Create R&M warranty invoices. Identify which parts are for return and disposal. Investigate any rejected claims. Process Warranty/ R&M credit payments for work claimed.

Working: 45 hours, Monday to Friday

As anequal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.

Address Grangefield Road,
Grangefield Industrial Estate, Stanningley,
Pudsey,
Leeds,
LS28 6SD

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