Warranty Administrator - Leeds

Ford & Slater Norwich; Leeds; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Training opportunities

Holiday entitlement (22–25 days)

Employee Of The Month

Employee Assistance Program

Pension

Death in Service Life Insurance

Cycle to work scheme

Job summary

Ford & Slater Norwich is seeking a Warranty Administrator to join our Leeds-based team. You will manage warranty and service administration, input claim details from job cards, and issue R&M invoices.

The role requires experience in the commercial vehicle or motor trade sector, strong data analysis, excellent communication, PC literacy, and a full UK driving licence. Working hours are 45 per week.

Qualifications

• Experience in the commercial vehicle or motor trade sector.
• Previous Warranty Administrator experience.
• Customer-focused with excellent communication skills.
• Ability to analyse and collate data.
• PC literate with basic software skills.
• Must have a Full UK driving licence.

Responsibilities

• Handle warranty and service administration tasks accurately.
• Input warranty and R&M claim details from job cards.
• Create R&M warranty invoices.
• Identify parts for return and disposal.
• Investigate any rejected claims.
• Process Warranty/R&M credit payments.

Skills

Customer service

Data analysis

PC literacy

Full UK driving licence

Warranty experience

Job description

As a Warranty Administrator, we can offer you:

• A competitive salary (depending on your experience as a Warranty Administrator)
• Excellent DAF Warranty Administrator Training & Development opportunities - in house and manufacturer's
• 22 days holiday (plus statutory), rising to 25 days after 5 years service
• Employee Of The Month Competition
• Employee Assistance Program
• Pension
• Death in Service Life Insurance Scheme
• Cycle to work scheme

Who are we looking for as a Warranty Administrator:

• You will have previous experience working within the commercial vehicle, motor trade or an associated sector in a similar role.
• Previous Warranty Administrator experience.
• A customer focused individual with excellent communication skills.
• The ability to analyse and collate data.
• PC Literate.
• Full UK driving licence.

The Warranty Administrator role / responsibilities include (but not limited to):

You will play a key role in ensuring all warranty and service administration tasks are handled efficiently and accurately. Inputting warranty and R&M claim details from job cards. Create R&M warranty invoices. Identify which parts are for return and disposal. Investigate any rejected claims. Process Warranty/ R&M credit payments for work claimed.

Working: 45 hours, Monday to Friday

As anequal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.

Address Grangefield Road,
Grangefield Industrial Estate, Stanningley,
Pudsey,
Leeds,
LS28 6SD