Warranty Administrator - Leeds

Ford & Slater Lincoln; Leeds; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Training & Development opportunities

22 days holiday rising to 25

Employee Of The Month Competition

Employee Assistance Program

Pension

Death in Service Life Insurance

Cycle to work scheme

Job summary

Ford & Slater Lincoln in Leeds is seeking a Warranty Administrator to join our service team. You will manage warranty and R&M claim processes, input data from job cards, and issue invoices. The role demands accuracy, strong attention to detail, and a customer-focused approach.

The position requires excellent communication, data-analysis skills, PC literacy and a full UK driving licence. Working hours are 45 per week, Monday to Friday, with extensive in-house training and benefits.

Qualifications

• Previous experience working in the commercial vehicle, motor trade or a related sector in a similar role.
• Previous Warranty Administrator experience.
• A customer-focused individual with excellent communication skills.
• The ability to analyse and collate data.
• PC literate.
• Full UK driving licence.

Responsibilities

• Ensure all warranty and service administration tasks are handled efficiently and accurately.
• Input warranty and R&M claim details from job cards.
• Create R&M warranty invoices.
• Identify which parts are for return and disposal.
• Investigate any rejected claims.
• Process Warranty/R&M credit payments for work claimed.

Skills

Customer focused

Excellent communication

Analyse and collate data

PC literate

Full UK driving licence

Job description

As a Warranty Administrator, we can offer you:

• A competitive salary (depending on your experience as a Warranty Administrator)
• Excellent DAF Warranty Administrator Training & Development opportunities - in house and manufacturer's
• 22 days holiday (plus statutory), rising to 25 days after 5 years service
• Employee Of The Month Competition
• Employee Assistance Program
• Pension
• Death in Service Life Insurance Scheme
• Cycle to work scheme

Who are we looking for as a Warranty Administrator:

• You will have previous experience working within the commercial vehicle, motor trade or an associated sector in a similar role.
• Previous Warranty Administrator experience.
• A customer focused individual with excellent communication skills.
• The ability to analyse and collate data.
• PC Literate.
• Full UK driving licence.

The Warranty Administrator role / responsibilities include (but not limited to):

You will play a key role in ensuring all warranty and service administration tasks are handled efficiently and accurately. Inputting warranty and R&M claim details from job cards. Create R&M warranty invoices. Identify which parts are for return and disposal. Investigate any rejected claims. Process Warranty/ R&M credit payments for work claimed.

Working: 45 hours, Monday to Friday

As anequal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.

Address Grangefield Road,
Grangefield Industrial Estate, Stanningley,
Pudsey,
Leeds,
LS28 6SD