Warranty Administrator - Leeds

Ford & Slater Peterborough; Leeds; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Training & development

Pension

Death in service

Cycle to work

22 days holiday

Job summary

Ford & Slater Peterborough is seeking a Warranty Administrator to manage warranty and service administration tasks. You will input warranty and R&M claim details, generate invoices, identify returnable parts, and investigate rejected claims while processing credits.

The role operates Monday to Friday with a 45-hour working week. We offer in-house and manufacturer training and development, alongside 22 days holiday (plus statutory) rising to 25 days after 5 years, an Employee Assistance Program,

Qualifications

• Previous experience in the commercial vehicle, motor trade, or related sector.
• Previous Warranty Administrator experience.
• Customer-focused with excellent communication skills.
• Ability to analyse and collate data.
• PC literate with driving licence.

Responsibilities

• Handle warranty and service administration tasks efficiently and accurately.
• Input warranty and R&M claim details from job cards.
• Create R&M warranty invoices.
• Identify parts for return and disposal.
• Investigate rejected claims and process warranty/R&M credit payments.

Skills

Warranty experience

Customer focus

Data analysis

PC literate

Full UK driving licence

Job description

As a Warranty Administrator, we can offer you:

• A competitive salary (depending on your experience as a Warranty Administrator)
• Excellent DAF Warranty Administrator Training & Development opportunities - in house and manufacturer's
• 22 days holiday (plus statutory), rising to 25 days after 5 years service
• Employee Of The Month Competition
• Employee Assistance Program
• Pension
• Death in Service Life Insurance Scheme
• Cycle to work scheme

Who are we looking for as a Warranty Administrator:

• You will have previous experience working within the commercial vehicle, motor trade or an associated sector in a similar role.
• Previous Warranty Administrator experience.
• A customer focused individual with excellent communication skills.
• The ability to analyse and collate data.
• PC Literate.
• Full UK driving licence.

The Warranty Administrator role / responsibilities include (but not limited to):

You will play a key role in ensuring all warranty and service administration tasks are handled efficiently and accurately. Inputting warranty and R&M claim details from job cards. Create R&M warranty invoices. Identify which parts are for return and disposal. Investigate any rejected claims. Process Warranty/ R&M credit payments for work claimed.

Working: 45 hours, Monday to Friday

As anequal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.

Address Grangefield Road,
Grangefield Industrial Estate, Stanningley,
Pudsey,
Leeds,
LS28 6SD