Warranty Administrator - Leeds

Ford & Slater Limited; Leeds; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Salary based on experience

Training & development

22–25 days holiday

Employee Of The Month

Employee Assistance Program

Pension

Death in Service

Cycle to work

Job summary

Ford & Slater Limited is seeking a proactive Warranty Administrator in Leeds. You will manage warranty and R&M administration, input job-card data, and generate invoices, ensuring accurate processing and timely payments.

Applicants should have previous warranty administration experience within the motor trade, strong data analysis and PC literacy, and hold a full UK driving licence. Working hours are 45 per week, Monday to Friday, with a supportive environment and in-house training opportunities.

Qualifications

• Experience in the commercial vehicle or motor trade sector is preferred.
• Previous warranty administrator experience is required.
• Customer-focused with excellent communication skills.
• Ability to analyse and collate data.
• PC literate; proficient with common office software.
• Full UK driving licence.

Responsibilities

• Handle warranty and service administration tasks accurately and efficiently.
• Input warranty and R&M claim details from job cards; create invoices.
• Identify parts for return and disposal; investigate rejected claims.
• Process Warranty/R&M payments and credits.

Skills

Warranty administration

Customer service

Data analysis

PC literacy

Driving licence

Tools

MS Office

Job description

As a Warranty Administrator, we can offer you:

• A competitive salary (depending on your experience as a Warranty Administrator)
• Excellent DAF Warranty Administrator Training & Development opportunities - in house and manufacturer's
• 22 days holiday (plus statutory), rising to 25 days after 5 years service
• Employee Of The Month Competition
• Employee Assistance Program
• Pension
• Death in Service Life Insurance Scheme
• Cycle to work scheme

Who are we looking for as a Warranty Administrator:

• You will have previous experience working within the commercial vehicle, motor trade or an associated sector in a similar role.
• Previous Warranty Administrator experience.
• A customer focused individual with excellent communication skills.
• The ability to analyse and collate data.
• PC Literate.
• Full UK driving licence.

The Warranty Administrator role / responsibilities include (but not limited to):

You will play a key role in ensuring all warranty and service administration tasks are handled efficiently and accurately. Inputting warranty and R&M claim details from job cards. Create R&M warranty invoices. Identify which parts are for return and disposal. Investigate any rejected claims. Process Warranty/ R&M credit payments for work claimed.

Working: 45 hours, Monday to Friday

As anequal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.

Address Grangefield Road,
Grangefield Industrial Estate, Stanningley,
Pudsey,
Leeds,
LS28 6SD