Warranty Administrator - Leeds

Ford & Slater Newark; Leeds; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

In-house and manufacturer training

22 days holiday rising to 25

Employee Of The Month

Employee Assistance Program

Pension

Death in Service Life Insurance Scheme

Cycle to work scheme

Job summary

Ford & Slater Newark in Leeds seeks a Warranty Administrator to manage warranty and service administration tasks with accuracy. You will input warranty and R&M claim details from job cards, create invoices, identify parts for return, investigate rejected claims, and process payments.

You will also support data analysis, use PC systems, and participate in in-house and manufacturer training. 45-hour week, Monday to Friday, based in Leeds.

Qualifications

• Previous experience working within the commercial vehicle, motor trade or an associated sector in a similar role.
• Previous Warranty Administrator experience.
• A customer focused individual with excellent communication skills.
• The ability to analyse and collate data.
• PC Literate.
• Full UK driving licence.

Responsibilities

• Inputting warranty and R&M claim details from job cards.
• Create R&M warranty invoices.
• Identify which parts are for return and disposal.
• Investigate any rejected claims.
• Process Warranty/ R&M credit payments for work claimed.

Skills

Warranty administration experience

Customer service

Data analysis

PC literacy

Full UK driving licence

Job description

As a Warranty Administrator, we can offer you:

• A competitive salary (depending on your experience as a Warranty Administrator)
• Excellent DAF Warranty Administrator Training & Development opportunities - in house and manufacturer's
• 22 days holiday (plus statutory), rising to 25 days after 5 years service
• Employee Of The Month Competition
• Employee Assistance Program
• Pension
• Death in Service Life Insurance Scheme
• Cycle to work scheme

Who are we looking for as a Warranty Administrator:

• You will have previous experience working within the commercial vehicle, motor trade or an associated sector in a similar role.
• Previous Warranty Administrator experience.
• A customer focused individual with excellent communication skills.
• The ability to analyse and collate data.
• PC Literate.
• Full UK driving licence.

The Warranty Administrator role / responsibilities include (but not limited to):

You will play a key role in ensuring all warranty and service administration tasks are handled efficiently and accurately. Inputting warranty and R&M claim details from job cards. Create R&M warranty invoices. Identify which parts are for return and disposal. Investigate any rejected claims. Process Warranty/ R&M credit payments for work claimed.

Working: 45 hours, Monday to Friday

As anequal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.

Address Grangefield Road,
Grangefield Industrial Estate, Stanningley,
Pudsey,
Leeds,
LS28 6SD