Warm Front Desk Receptionist for Care Home (Flexible Hours)

Sanctuary Scotland Housing Association Limited

Stourport-on-Severn

On-site

GBP 19,000 - 23,000

Part time

8 days ago

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Benefits offered by this job

28 days annual leave
Sick pay
Pension
Health wellbeing support
Life insurance
Training & development
Flexible working
Free meals
Discounts
Refer a Friend

Job summary

Sanctuary Care Limited is seeking a Receptionist at Ravenhurst Residential Care Home in Stourport-On-Severn. You will welcome residents, relatives and visitors with warmth, answer queries, and handle administrative tasks to keep the home running smoothly. Proficiency in Word/Excel/Outlook and strong people skills are essential.

This role offers a supportive, inclusive culture with generous leave, sick pay and a contributory pension, plus flexible working options.

Qualifications

  • Experience in a customer service setting.
  • Confident using IT systems including Word, Excel and Outlook.
  • Warm and approachable with strong people skills.
  • Organised and able to manage a variety of tasks calmly and efficiently.
  • Caring, enthusiastic and self-motivated with a desire to make a positive difference.

Responsibilities

  • Welcome residents, relatives and visitors with warmth and professionalism.
  • Support customers by answering queries and offering clear, helpful information.
  • Carry out a range of administrative tasks to keep the home running smoothly.
  • Use your IT skills to manage emails, records and documents confidently.
  • Work closely with colleagues to create a friendly, supportive front of house experience.

Skills

Customer service
Word
Excel
Outlook
People skills
Organised
Calm under pressure
Caring

Tools

Word
Excel
Outlook

Job description

Sanctuary Care Limited is seeking a Receptionist at Ravenhurst Residential Care Home in Stourport-On-Severn. You will welcome residents, relatives and visitors with warmth, answer queries, and handle administrative tasks to keep the home running smoothly. Proficiency in Word/Excel/Outlook and strong people skills are essential.

This role offers a supportive, inclusive culture with generous leave, sick pay and a contributory pension, plus flexible working options.

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